SMC 3.5U1 no alarms visible
Can someone tell me where are the new and old alarms placed (db, files?). I can't see any alarms in the console (cli shows me wierd things):
[root@eliot:~]# es-cli
> login
Host: eliot
Login: atom
Password:
Login is successful.
> getAlarms
The command is currently running in the background. Run status to see the status.
> status
The command has ended its operation.
>
i can see how many alarms there are, i can see the alarms short vierw in the Domain Status Summary, however no details per host, and i can't ack them (well i can't do nothing really).
If i knew where those alarms are stored maybe i could see what's wrong.
[725 byte] By [
atomix1040] at [2007-11-26 6:00:12]
# 1
So i was trying to fix the problem cause i saw some stuff on the forum about this however nothing helped (recreating the db and other things). Anyway i connected to the oracle instance with a ora client. Now what i saw was that no session (no new one) witch was to request alarms, executed any SQL queries. There are no error in neither the SMC nor Oracle. So i tried the Halcyon WebPortal product and got something like this i the web.log file when requesting alarms:
errorMay 10 10:26:14 Thread-5: Alarms retrieval failure: ca.halcyon.primealert.base.client.ScRequestException: ErrorInEventManagerResponse -2041
and there was an error message on the webpage:
An error occurred while requesting the alarms.
I don't know what's wrong really. Oracle is running fine, i did a simple select on the alarms table and theyre all there. Oracle is running on port 2521 but the clients seem to connect so that's not the issue.
# 2
Are your invisible alarms 'active alarms', or possibly from old modules or data points that have been removed/disabled?
In some cases you can 'Orphan' alarms by removing their source object. They exhibit the same symptoms (you can't ack them, and they just sit in the alarm tab of their originating host). In this case, bouncing the source agent will clear them up.
iMac
# 3
All alarms are invisible, those new ones and some ACKed from within the PrimeAlert WebPortal, basicly i can't see any of them. I can see those alarms when they appear on the host however i can't get to the details for them.
# 4
I'll try to be more clear.
I go to the console main Domain View i click on one of the "Domain Status Summary" buttons (blue/red/yellow) and i can see the apropriate alarms there, i click on one of those alarms an click "Details" and in the following window i see:
Total alarms for Object: (ex) 22 and that's it no alarms are visible. I tried all options, i tried refreshing everytinh but no luck. The PtimeAlert Web Portal in the same alarms view gives an error (as descrbed above) and an error occurs in the web.log file.
