SMC 3.0 - Prob in acknowledging alarms

Hi,

I am using Sun Management Center 3.0, Solaris 8, E450 box. While tryin to acknowledge any alarms I am getting the below error.

"Exception occured while acknowledging alarm

Error in action on - acknowledging alarm

Agent is not responding"

It would be great if anyone can shed some light in it.

Thank you,

Manjunath

[369 byte] By [kfpwsun] at [2007-11-26 5:59:53]
# 1
I am getting the same error on some of my boxes, suspect a port not open on the firewall, as they are on two seperate parts of the network. I have logged a call with Sun and will post the outcome.RegardsSteve
slyork at 2007-7-6 13:20:09 > top of Java-index,Administration Tools,Sun Management Center...
# 2

Hi Manjunath

Don't know whether you are still having the same problem, but mine was being caused by the fact that each agents hostname was not present in the Sun MC Servers hosts file. This I found annoying as I hadnt used hostnames when I setup the agents, and there is no mention of this in any of the documentation.

It actually took Sun over 2 months to spot it, they had me trying everything to get this sorted, but it was the hosts file that was the problem.

So make sure that the server can resolve the agents hostname correctly.

Hope this helps you are someone else.

Regards

Steve York

steveyork at 2007-7-6 13:20:09 > top of Java-index,Administration Tools,Sun Management Center...