Mozilla Problem (119115-13 patch) Solaris 10

Hi,

I downloaded the patch 119115-13 and applied it (patchadd -d 119115-13) and now I can't browse the internet or any local pages. I get a small window appear saying:

"www.sun.com could not be found. Please check the name and try again."

By default the Proxy settings were to use the system proxy. I tried entering them manually but it still doesn't work.

What is more worrying is that I tried to backout of the patch but patchrm reports the following:

bash-3.00# patchrm 119115-13

Validating patches...

Loading patches installed on the system...

Done!

Checking patches that you specified for removal.

Done!

Approved patches will be removed in this order:

119115-13

Checking installed patches...

Cannot find the backout packages for 119115-13 at none.119115-13 cannot be backed out.

Patchrm is terminating.

WARNING: patchrm returned <4>

I haven't installed any other patches for Mozilla previously. It was all from a standard Solaris 10 install.

Any idea on what has caused this? I have looked through the patch README and there doesn't seem to be any special information or known problems.

[1231 byte] By [robert_appleby] at [2007-11-26 5:56:04]
# 1

I checked and I can't reproduce the problem in any way. The problem about not being able to connect that is. You mentioned changing your proxy settings from system to manual, you are sure to have entered the exact same settings ?

And just to be sure; can you actually reach the proxy itself. Or, in other words, is it pingable ?

LionO at 2007-7-6 13:11:25 > top of Java-index,Desktop,Mozilla Browser For Solaris...
# 2

I am very sure that I have entered them correctly, so that is not the problem.

I can ping the proxy.

It just seems strange that it was working, then I apply the patch and now it doesn't work. There must be something within the patch that resets some configuration somewhere i would think.

Has anyone ever heard of this type of problem previously?

robert_appleby at 2007-7-6 13:11:25 > top of Java-index,Desktop,Mozilla Browser For Solaris...
# 3

Got it to work.

I have used the ip address instead of the url and it works.

My question now is, why doesn't the url work?

Maybe some sort of DNS problem. Nothing else has changed only the patch for the web browser. Now I can't see any of my local websites, everything goes out through the external proxy and then back, so any addresses inside my network can't be seen from the unix box. Every machine on the subnet can see everything as normal, just not Mozilla on the unix box.

robert_appleby at 2007-7-6 13:11:25 > top of Java-index,Desktop,Mozilla Browser For Solaris...
# 4

If the IP works and the URL doesn't it has got to be a DNS issue, so check /etc/resolv.conf and if that doesn't ring any bells manually try to resolve the URL's on the commandline. My favorite tool is 'dig' but I guess nslookup should be just as sufficient. See if that gives you any clues. If nslookup times out try specifying a different DNS server.

This may even be firewall related where for some weird reason the DNS traffic is blocked.

LionO at 2007-7-6 13:11:25 > top of Java-index,Desktop,Mozilla Browser For Solaris...