cdm errors
Hello,
I'm getting the following error in the cdm/server/*: logs:
"
2006/06/14 19:48:04.432 (pid 13904)cdm/server/error#3Sun Secure Global Desktop Software(4.2)
Attempted to connect with invalid SMB user name: __ser912330
This connection is not permitted.
Make sure the Tarantella Enhancement Module is properly installed on the
Windows 2000 application server.
"
Once this error has occured no one can access client drives. The logs from cdm/audit do not indicate a problem, posting a connect as normal. The ttacdmd service continues to run after the error.
Running "tarantella stop cdm; tarantella start cdm" clears the error and cdm functions correctly. At some point the service throws the same error and again no client drives can be mapped.
I tried enabling server/deviceservice logging, but nothing logs.
-damon
[899 byte] By [
loki1234] at [2007-11-26 8:01:15]

# 4
Wai,
Answers to the troubleshooting doc's questions:
-Windows clients are 4.20.909
-Win2k3 Application Servers using Enhancement Module for Windows 4.20.959
-ArrayManager setting has "let users access client drives" checked;
-Output of tarantella config list |grep cdm:
array-cdm-fallbackdrive: s-
array-cdm-wins: 1
array-cdm: 1
-tarantella start cdm enables client drive mappings, but only for a few minutes.
-Client drive mapping in object manager is set at the very top to allow rw on fixed drives. This is inherited by all windows applications and users.
-Solaris clients native-cdm-config file is set to map home drives (nis and local) and /tmp. Solaris client drive mapping fails as well.
-cdm logging has been reconfigured as per the docs
-Win2k3 event viewer posts the following typical error:
"A network component has not started, or the specified name could not be handled. ("R:" "\\867250040009\Drive C for loki")"
The above event viewer log seems to be at the heart of the matter
-cmd logs only include the error message I included in my original post. All other log entries are of this type:
"2006/06/16 07:08:06.194 (pid 4757)cdm/audit/info #3Sun Secure Global Desktop Software(4.2)
Authenticated SMB user "__ser625964" (mapped to Tarantella user ".../_service/sco/tta/ntauth/loki")
with drives C:(1/3) E:(1/3)"
-tarantella version = Sun Secure Global Desktop Software for SPARC Solaris 2.8+ (4.20.959)
Sun Secure Global Desktop Software Security Pack for SPARC Solaris 2.8+ (4.20.959)
Architecture code: spso0510
This host: SunOS midway 5.10 Generic_118833-03 sun4v sparc SUNW,Sun-Fire-T200
-ps -er |grep ttacdmd
"ttasys 475710 07:05:51 ?0:00 /opt/tarantella/bin/bin/ttacdmd /opt/tarantella 5427
ttasys 4799 47570 07:16:59 ?0:00 /opt/tarantella/bin/bin/ttacdmd /opt/tarantella 5427
ttasys 4797 47570 07:16:58 ?0:00 /opt/tarantella/bin/bin/ttacdmd /opt/tarantella 5427"
-netstat -an |grep 139
"*.139*.*00 491520 LISTEN
134.114.80.4.139134.114.165.5.3711641030 496400 ESTABLISHED"
There are no smb or sgd entries in inetd.conf.
-diagnostic mode posting from ttacdmd.exe on win2k3 app servers:
"07:41:21 : 00000000: db38 : WTSQuerySessionInformation dwLength = 2
07:41:21 : 00000016: db38 : WTSServer::isDesktopSession returns 1
07:41:21 : 00000016: db38 : Global\TTDMP-2-Reconnect
07:41:21 : 00000016: db38 : Global\TTDMP-2-Disconnect
07:41:21 : 00000016: db38 : Created server channel
07:41:21 : 00000016: db38 : ServerChannel::flush failed
07:41:21 : 00000031: db38 : WTSVirtualChannelWrite errored with 0
"
I've added the solaris sgd server's hostname and IP to both win2k3 server's lmhosts file.
Sorry if this is too verbose: just trying to be thorough and very anxious to get this issue resolved.
thanks,
-damon