Print jobs disappear as normal user

We have an SSGD Fedora server, cups and cups-lpd, application server UnixWare with lpd.

We can see the print jobs go from the UnixWare server (tta_printer) arrive on the SSGD server and then disappears.

On client pc login as "root" user print job to tta_printer job is successfully printed to client printer.

Print.log shows

"2006/05/17 16:58:38 print job root-5996 for user root@abcserver

2006/05/17 16:58:38 Print conversion: printer-type=POSTSCRIPT passthru=1"

On client pc login as normal user "test" print job to tta_printer can see job in application server queue, then SSGD server queue then disappears.

Print.log shows

"2006/05/17 16:44:47 print job test-4852 for user test@abcserver"

no print conversion occurs job is gone.

Any assistance would be appreciated, to debug this issue.

[860 byte] By [Rob_Stabile] at [2007-11-26 7:22:12]
# 1

Enable tracing for printing

/opt/tarantella/bin/scripts> grep 'TRACE=""' *

lp_interface.en:TRACE=""

tta_print_converter:TRACE=""

tbasien@castle:/opt/tarantella/bin/scripts>

change in both files:TRACE="on"

touch /opt/tarantella/var/log/print_error.log

chmod 666 /opt/tarantella/var/log/print_error.log

TAB at 2007-7-6 19:05:51 > top of Java-index,Desktop,Sun Secure Global Desktop Software...
# 2

Thank you for assistance

I have done the following as requested

> Enable tracing for printing

>

> > /opt/tarantella/bin/scripts> grep 'TRACE=""' *

> lp_interface.en:TRACE=""

> tta_print_converter:TRACE=""

> tbasien@castle:/opt/tarantella/bin/scripts>

>

> change in both files:TRACE="on"

> touch /opt/tarantella/var/log/print_error.log

> chmod 666 /opt/tarantella/var/log/print_error.log

>

I have compared the output of successfull and unsuccessful print job and look exactly the same.

What I found is that print jobs for any user other than the root user are not passed to the tta_print_converter script.

Any ideas?

Rob_Stabile at 2007-7-6 19:05:51 > top of Java-index,Desktop,Sun Secure Global Desktop Software...