Error modifying password

since we upgrade our email server 4 months back , i have been getting ' Error Modifying password' when user attempts to change their respective passwords.

Nothing in the DS logs or Messeging Server logs regarding the error.. i know its kinda weird .. any ideas ...

** System Messaging Server 6.2-3.04

[322 byte] By [njin] at [2007-11-26 7:35:04]

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# 1

How are your users attempting to change passwords. Exactly where are they going? What did you upgrade from?

jay_plesset at 2007-7-6 19:34:02 >

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# 2

> How are your users attempting to change passwords.> Exactly where are they going? What did you upgrade> from?Users are changing password from the web console .. options--password . The upgrade was from JES2005Q1 to JES2005Q4.

njin at 2007-7-6 19:34:02 >

# 3

"web console".Huh?Do you mean the webmail settings panel?UWC?Delegated Admin?

jay_plesset at 2007-7-6 19:34:02 >

# 4

yup, through webmail settings panel ....

njin at 2007-7-6 19:34:02 >

# 5

Hm. And you see no activity in your LDAP log?I suspect that you may just have missed the BIND from the webmail user. It's possible that you have somehow set an ACI in Directory that prevents the webmail user from accessing that part of LDAP.

jay_plesset at 2007-7-6 19:34:02 >

# 6

Thank you jay , it has been u only who is following up on the posts regularly ,... ne note on what can be done ?

njin at 2007-7-6 19:34:02 >

# 7

Examine your Access log more carefully. You may need to restart Messaging Server to see the BIND, as Messaging opens a pool of long-term connections.There may be some other error in your configuration. It's truly hard for me to guess what might be a problem, with little data.

jay_plesset at 2007-7-6 19:34:02 >

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