Sun Update manager Registration Wizard -> "LOG FILE"
hi dudes
we have a problem with the sun update manager registration wizard.
"Exception in web service communication"
i think we have a problem with the proxy access.
is there a special log file, where we can found more information about
the system registration process?
thanks a lot for your support
regards
# 1
Hello,
The "Exception in Web Service communication" error only occurs during the registration. There has been a bug raised for this - 6348265.
The only workaround that we have available is to bypass various parts of your network and security infrstructure from the client to the internet during the registration process, e.g.
LAN(client machine) - Proxy (Squid) - Firewall to DMZ - Webwasher (AntiVirus)
- Firewall to Internet
Bypassing proxy, antivirus software or firewall.
As this issue only affect the registration process these can be re-enable after registration.
Regards,