In Progress Jobs

I have initiated the installation of several patches and they are now showing as "In Progress". However they have been in this state now for several days. The system has been checking in regularly all this time. Why are the patches not being installed?

[259 byte] By [INSJohn] at [2007-11-26 6:05:23]

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# 1

Can you verify if the process of the swup-agent (swupas) is running?# ps -ef | grep swupCan you stop the current patch job and try again to see if the fault reoccurs?

ForumModerator at 2007-7-6 13:32:46 >

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# 2

Thanks for the tip.The swup agent is not running.Can you point me to some doco on this? I can't find anything in the Sun documentation.

INSJohn at 2007-7-6 13:32:46 >

# 3

I'm afraid there is (currently) no public documentation on the actual processes run by Sun Update Connection.

As the patches are marked as "In Progress" and the host has been checking in, can you check if the patches require a reboot? This should be shown by an icon next to the patch synopsis.

Also check on the host if the patches have been downloaded to /var/sadm/spool directory.

ForumModerator at 2007-7-6 13:32:46 >

# 4

We too are experiencing a similiar problem. All clients can initiate successfully a download and install via Update Manager, but when I try to initiate the update/download via update connection the jobs stay pending or in-progress for updwards of 10 days.

Web access to the wider internet is restricted through proxies, all clients are setup to use the proxy for outbound connections.

My question is this: Do the clients/update connection proxy need direct internet access (no proxy) to accept portal initiated patches?

Current clients are admins workstations, but I am hesitant to upgrade other systems to Solaris 10 until I can initiate the updates from the portal.

Andrew

nastrond at 2007-7-6 13:32:46 >

# 5

Yes, the patches have been downloaded and they are patches not requiring reboot. I specifically chose non-reboot patches for the testing.

/var/log/swupas/swupas.log shows:

Swup Agent run: Wed Jan 25 01:55:00 GMT 2006

** DEBUG ON **

Attempt to get exclusive lock: 1

We have the lock!

prepare to register with Transport

Registration complete

Sleeping 90 secs...

OK, WE'RE AWAKE AGAIN!...

Updated last checkin time in CCR: 18969221

Number of swup server cmds to be executed: 0

smpatch collection name:current

old cache age (min): 238

need an analysis update: false

Exiting for now...

Swup Agent finish: Wed Jan 25 01:56:42 GMT 2006

INSJohn at 2007-7-6 13:32:46 >

# 6

Hi ,

My question is this: Do the clients/update connection proxy need direct internet access (no proxy) to accept portal initiated patches?

- --

No, the portal does not initiate patch processes , clients initiate patches, the client is the one that starts the 3 way handshake.

Clients can connect directly to the internet or through a proxy, or also through a sun update connection proxy.

ForumModerator at 2007-7-6 13:32:46 >

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