UM not accepting NK# from software contract

Using the UM gui to manage my subscription, it will not accept my valid software support contract number (NK.....) as a valid key.

The Update Manager manual plainly states:

"subscription key can be the contract number for any of your Sun support contracts which include software support."

How can I get a valid key, I have valid software support afterall?

[381 byte] By [madturtle] at [2007-11-26 6:05:15]

«« 118844-27 turns V20z un-bootable
»» Managing several groups of machines with Sun update manager.

# 1

If it does not accept your valid subscription key there may be a problem with the setup of the entitlement level associated with the key.

As such we would recommend that you contact your local solution center and raise a support case to ask them to verify the entitlement is setup correctly.

ForumModerator at 2007-7-6 13:32:26 >

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