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update connection does not like me...

Hi,

I have attempted several times to register a sun box using the update connection, but every time I get to the final step it tells me that my login information does not match a valid Sun Account.

I reset my password and tried again with the same issue. I can login everywhere else on sun but here. Do I need to setup a separate account just for this?

Thakns

[386 byte] By [bigj6362] at [2007-11-26 6:04:02]
«« Update Manager gives a "Read System Analysis Data Error"
»» After applying patch: 119108-06 the UM is still 1.0 !?
# 1

Sometimes I've seen that valid username/password combinations get kicked out by the server. It might be worth clicking all the way through the wizard to the "Finish" button again if you are sure that the username/password settings are correct.

The system is setup to use the Sun Online ID which is supposed to be a global registry for all Sun properties. You shouldn't have to create a special account for only Update Connection.

atalkingchimp at 2007-7-6 13:29:31 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 2
thanks for the reply.However, it still is not working. I can log into the forums and I can login into the updateconnection website, but can't register a system. I wish smpatch was the way it use to be (complaining to self). I never had a problem with it in 9.Thanks again,
bigj6362 at 2007-7-6 13:29:31 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 3

Hi,

Can you run updatemanager in debug mode and then re-register

# updatemanager -debug&

Please post all screen output.

There will also be a basic reg file created in /tmp. It will be quite verbose but we shall need to see this file.

# showrev -p 119107-06 - this will show if you have the latest version off the software. Version 1.0.1

Regards,

Scott

ForumModerator at 2007-7-6 13:29:31 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 4

Alright, here it is. Hope it helps. Thanks

# updatemanager -debug&

4282

# ,|

/export/home/jsheffie/.softwareupdate/831f7d97,|

/export/home/jsheffie/.softwareupdate/831f7d97 is there, proceed to start Update Manager

start Update Manager

Solaris Environment

Warning: Cannot convert string "-monotype-arial-regular-r-normal--*-140-*-*-p-*-iso8859-1" to type FontStruct

Warning: Cannot convert string "-monotype-arial-regular-r-normal--*-140-*-*-p-*-iso8859-2" to type FontStruct

Warning: Cannot convert string "-monotype-arial-regular-r-normal--*-140-*-*-p-*-iso8859-13" to type FontStruct

Warning: Cannot convert string "-monotype-arial-regular-r-normal--*-140-*-*-p-*-iso8859-5" to type FontStruct

Warning: Cannot convert string "-monotype-arial-regular-r-normal--*-140-*-*-p-*-iso8859-7" to type FontStruct

Warning: Cannot convert string "-monotype-arial-regular-r-normal--*-140-*-*-p-*-iso8859-9" to type FontStruct

Warning: Cannot convert string "-monotype-arial-regular-r-normal--*-140-*-*-p-*-iso8859-15" to type FontStruct

Warning: Cannot convert string "-ricoh-hg gothic b-medium-r-normal--*-140-*-*-m-*-jisx0201.1976-0" to type FontStruct

Warning: Cannot convert string "-ricoh-hg gothic b-medium-r-normal-*-*-140-*-*-m-*-jisx0208.1983-0" to type FontStruct

Warning: Cannot convert string "-ricoh-heiseimin-w3-r-normal--*-140-*-*-m-*-jisx0212.1990-0" to type FontStruct

Warning: Cannot convert string "-hanyang-kodig-medium-r-normal--*-140-*-*-m-*-ksc5601.1992-3" to type FontStruct

Warning: Cannot convert string "-monotype-song-medium-r-normal--*-140-*-*-m-*-gb2312.1980-0" to type FontStruct

Warning: Cannot convert string "-hanyi-ming-medium-r-normal--*-140-*-*-m-*-big5-1" to type FontStruct

getCCRValue() executing command: /usr/lib/cc-ccr/bin/ccr -g cns.swup.regRequired

CCR value of key cns.swup.regRequired: true

getCCRValue() executing command: /usr/lib/cc-ccr/bin/ccr -g cns.assetid

CCR value of key cns.assetid:

Registration required ...

Application.displayRegistration mode: 0

RegistrationManager.displayRegistration() mode: 0

Sep 21, 2005 1:05:40 PM com.sun.cns.datacollector.DataCollector collectPackages

INFO: Collect Packages

Sep 21, 2005 1:05:40 PM com.sun.cns.datacollector.DataCollector collectPackages

INFO: Collector harvesting packages

Sep 21, 2005 1:06:09 PM com.sun.cns.datacollector.DataCollector collectPatches

INFO: Collect Patches

Sep 21, 2005 1:06:10 PM com.sun.cns.datacollector.DataCollector collectStorageDevices

INFO: Collect Storage Devices

CSM in: ARG

CSM in: ifconfig

CSM in: .

CSM in: ARG

CSM in: -a

CSM in: .

CSM in: RUN

CSM in: /usr/sbin/ifconfig

CSM in: .

CSM out: RUNNING

CSM out: EXIT 0

CSM in: END

STDOUT: lo0: flags=2001000849<UP,LOOPBACK,RUNNING,MULTICAST,IPv4,VIRTUAL> mtu 8232 index 1

inet 127.0.0.1 netmask ff000000

dmfe0: flags=1000843<UP,BROADCAST,RUNNING,MULTICAST,IPv4> mtu 1500 index 2

inet my.ip.address. netmask ffffffff broadcast my.broadcast.address

groupname tampa-failover

ether 0:3:ba:1f:7d:97

dmfe0:1: flags=9040843<UP,BROADCAST,RUNNING,MULTICAST,DEPRECATED,IPv4,NOFAILOVER> mtu 1500 index 2

inet my.private.ip netmask ffffffff broadcast my.private.broadcast

dmfe1: flags=69000842<BROADCAST,RUNNING,MULTICAST,IPv4,NOFAILOVER,STANDBY,INACTIVE& gt; mtu 1500 index 3

inet my.ip.address. netmask ffffffff broadcast my.ip.address

groupname tampa-failover

ether 0:3:ba:1f:7d:98

EXTVAL: 0

STDERR:

CSM in: ARG

CSM in: ccr

CSM in: .

CSM in: ARG

CSM in: -g

CSM in: .

CSM in: ARG

CSM in: cns.httpproxy.ipaddr

CSM in: .

CSM in: RUN

CSM in: /usr/lib/cc-ccr/bin/ccr

CSM in: .

CSM out: RUNNING

CSM out: EXIT 0

CSM in: END

STDOUT:

EXTVAL: 0

STDERR:

CSM in: ARG

CSM in: ccr

CSM in: .

CSM in: ARG

CSM in: -g

CSM in: .

CSM in: ARG

CSM in: cns.httpproxy.port

CSM in: .

CSM in: RUN

CSM in: /usr/lib/cc-ccr/bin/ccr

CSM in: .

CSM out: RUNNING

CSM out: EXIT 0

CSM in: END

STDOUT:

EXTVAL: 0

STDERR:

CSM in: ARG

CSM in: ccr

CSM in: .

CSM in: ARG

CSM in: -g

CSM in: .

CSM in: ARG

CSM in: cns.httpproxy.auth

CSM in: .

CSM in: RUN

CSM in: /usr/lib/cc-ccr/bin/ccr

CSM in: .

CSM out: RUNNING

CSM out: EXIT 0

CSM in: END

STDOUT:

EXTVAL: 0

STDERR:

Sep 21, 2005 1:07:38 PM com.sun.cc.platform.user.UserServiceClientImpl validate

SEVERE: Error validating user with service: com.sun.cc.platform.user.ValidationFailure: Access Denied: bigj6362 - Access Denied for User Authentication required access: bigj6362

getCCRValue() executing command: /usr/lib/cc-ccr/bin/ccr -g cns.swup.regRequired

CCR value of key cns.swup.regRequired: true

getCCRValue() executing command: /usr/lib/cc-ccr/bin/ccr -g cns.assetid

CCR value of key cns.assetid:

System registration failed; exiting application

#

# showrev -p 119107-06

Patch: 118822-11 Obsoletes: 118550-04, 119205-03, 119207-02, 119564-01, 119215-02, 119334-02, 119566-01, 119831-01, 119682-02 Requires: 119578-03 Incompatibles: Packages: SUNWcsu, SUNWcsl, SUNWckr, SUNWcakr, SUNWmdu, SUNWmdb, SUNWdtrp, SUNWmdbr, SUNWcpr, SUNWhea

Patch: 118918-02 Obsoletes: 116781-02 Requires: Incompatibles: Packages: SUNWcsu, SUNWcsr, SUNWcsl

Patch: 118371-03 Obsoletes: 119265-02 Requires: Incompatibles: Packages: SUNWcsu, SUNWcsl, SUNWtoo

Patch: 118996-02 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu, SUNWhea

Patch: 118868-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu

Patch: 119687-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu

Patch: 119042-02 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu

Patch: 117461-04 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu, SUNWcsl, SUNWtoo, SUNWcslr, SUNWhea

Patch: 119574-02 Obsoletes: 119267-01 Requires: Incompatibles: Packages: SUNWcsu

Patch: 118373-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu

Patch: 120251-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu, SUNWckr

Patch: 118812-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu, SUNWcakr, SUNWcsd

Patch: 118874-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu

Patch: 118872-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu

Patch: 119824-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu

Patch: 120128-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsu, SUNWxcu6

Patch: 119107-03 Obsoletes: Requires: 119574-02 Incompatibles: Packages: SUNWcsu, SUNWcsr, SUNWppror, SUNWpprou, SUNWppro-plugin-sunos-base, SUNWbreg, SUNWccccfg

Patch: 119685-02 Obsoletes: Requires: Incompatibles: Packages: SUNWcsr

Patch: 119683-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsr

Patch: 119593-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsr

Patch: 118870-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcsl

Patch: 118564-02 Obsoletes: Requires: Incompatibles: Packages: SUNWcsl, SUNWcslr

Patch: 119689-02 Obsoletes: Requires: Incompatibles: Packages: SUNWcsl, SUNWcslr

Patch: 117463-02 Obsoletes: Requires: Incompatibles: Packages: SUNWcsl

Patch: 119374-03 Obsoletes: Requires: Incompatibles: Packages: SUNWckr, SUNWssad

Patch: 118859-01 Obsoletes: Requires: Incompatibles: Packages: SUNWckr, SUNWcsd, SUNWusb, SUNWkey, SUNWhea

Patch: 119578-05 Obsoletes: 119330-01, 119331-01, 119559-01, 119576-01 Requires: Incompatibles: Packages: SUNWckr, SUNWfmd

Patch: 119075-06 Obsoletes: Requires: Incompatibles: Packages: SUNWckr, SUNWhea

Patch: 118992-03 Obsoletes: Requires: Incompatibles: Packages: SUNWckr

Patch: 119012-02 Obsoletes: Requires: Incompatibles: Packages: SUNWckr

Patch: 119719-01 Obsoletes: Requires: Incompatibles: Packages: SUNWckr

Patch: 119715-02 Obsoletes: Requires: Incompatibles: Packages: SUNWckr

Patch: 120197-01 Obsoletes: Requires: Incompatibles: Packages: SUNWckr, SUNWcsd

Patch: 119832-01 Obsoletes: Requires: Incompatibles: Packages: SUNWckr

Patch: 120083-01 Obsoletes: Requires: Incompatibles: Packages: SUNWckr

Patch: 119070-03 Obsoletes: Requires: Incompatibles: Packages: SUNWkvm, SUNWhea

Patch: 120196-02 Obsoletes: Requires: Incompatibles: Packages: SUNWkvm

Patch: 119560-02 Obsoletes: 118915-01 Requires: Incompatibles: Packages: SUNWkvm, SUNWcar, SUNWpiclu

Patch: 119568-02 Obsoletes: 119216-02 Requires: 118822-04 Incompatibles: Packages: SUNWcakr

Patch: 119570-01 Obsoletes: 119217-02 Requires: Incompatibles: Packages: SUNWcakr

Patch: 119572-01 Obsoletes: 119218-02 Requires: Incompatibles: Packages: SUNWcakr

Patch: 119681-02 Obsoletes: Requires: Incompatibles: Packages: SUNWcakr

Patch: 118814-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcakr

Patch: 118557-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcakr

Patch: 118959-02 Obsoletes: Requires: Incompatibles: Packages: SUNWesu, SUNWaccu

Patch: 119254-02 Obsoletes: Requires: Incompatibles: Packages: SUNWswmt

Patch: 118370-02 Obsoletes: 118913-02 Requires: Incompatibles: Packages: SUNWib

Patch: 118852-01 Obsoletes: Requires: Incompatibles: Packages: SUNWib

Patch: 119059-04 Obsoletes: Requires: Incompatibles: Packages: SUNWxwplt, SUNWxwacx, SUNWxwinc

Patch: 119063-01 Obsoletes: Requires: Incompatibles: Packages: SUNWxwplt

Patch: 119280-02 Obsoletes: Requires: Incompatibles: Packages: SUNWmfrun

Patch: 119955-01 Obsoletes: Requires: Incompatibles: Packages: SUNWtltk

Patch: 119286-01 Obsoletes: Requires: Incompatibles: Packages: SUNWdtbas

Patch: 120469-02 Obsoletes: Requires: Incompatibles: Packages: SUNWkrbu, SUNWkdcu

Patch: 118560-01 Obsoletes: Requires: Incompatibles: Packages: SUNWtnetc

Patch: 119858-01 Obsoletes: Requires: Incompatibles: Packages: SUNWusb

Patch: 118375-02 Obsoletes: Requires: Incompatibles: Packages: SUNWnfsckr

Patch: 120339-01 Obsoletes: Requires: Incompatibles: Packages: SUNWdtdte

Patch: 119278-01 Obsoletes: Requires: Incompatibles: Packages: SUNWdtdte

Patch: 120199-02 Obsoletes: Requires: Incompatibles: Packages: SUNWadmr, SUNWadmap

Patch: 119252-02 Obsoletes: Requires: Incompatibles: Packages: SUNWadmap

Patch: 118553-02 Obsoletes: Requires: Incompatibles: Packages: SUNWmdr, SUNWhea, SUNWmddr

Patch: 120537-01 Obsoletes: Requires: Incompatibles: Packages: SUNWmdr

Patch: 118551-01 Obsoletes: Requires: Incompatibles: Packages: SUNWmdr, SUNWmdu, SUNWhea

Patch: 119145-02 Obsoletes: Requires: Incompatibles: Packages: SUNWadmc

Patch: 118566-01 Obsoletes: Requires: Incompatibles: Packages: SUNWbip

Patch: 120329-01 Obsoletes: Requires: Incompatibles: Packages: SUNWrcmds

Patch: 119282-01 Obsoletes: Requires: Incompatibles: Packages: SUNWdtdst, SUNWscgui, SUNWpdas

Patch: 118735-01 Obsoletes: Requires: Incompatibles: Packages: SUNWnisu

Patch: 118777-01 Obsoletes: Requires: Incompatibles: Packages: SUNWced, SUNWcedu

Patch: 119582-01 Obsoletes: 119333-01 Requires: Incompatibles: Packages: SUNWpiclu

Patch: 120198-02 Obsoletes: Requires: Incompatibles: Packages: SUNWpiclu

Patch: 118346-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcslr

Patch: 119143-02 Obsoletes: Requires: Incompatibles: Packages: SUNWcslr

Patch: 119996-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcslr

Patch: 120473-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcslr

Patch: 120471-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcslr

Patch: 119826-01 Obsoletes: Requires: Incompatibles: Packages: SUNWcslr

Patch: 118830-01 Obsoletes: Requires: Incompatibles: Packages: SUNWhmd

Patch: 119284-01 Obsoletes: Requires: Incompatibles: Packages: SUNWdtezt

Patch: 119470-03 Obsoletes: Requires: Incompatibles: Packages: SUNWluxop, SUNWluxopr

Patch: 119250-02 Obsoletes: Requires: Incompatibles: Packages: SUNWinst

Patch: 119534-02 Obsoletes: Requires: Incompatibles: Packages: SUNWinst

Patch: 118548-01 Obsoletes: Requires: Incompatibles: Packages: SUNWipfu

Patch: 119764-02 Obsoletes: Requires: Incompatibles: Packages: SUNWipmi

Patch: 119587-01 Obsoletes: Requires: Incompatibles: Packages: SUNWpsu

Patch: 119589-01 Obsoletes: Requires: 118822-10 Incompatibles: Packages: SUNWdtrc, SUNWhea

Patch: 118711-02 Obsoletes: Requires: Incompatibles: Packages: SUNWm64w

Patch: 120085-01 Obsoletes: Requires: Incompatibles: Packages: SUNWftpu

Patch: 118945-01 Obsoletes: Requires: Incompatibles: Packages: SUNWged

Patch: 119828-01 Obsoletes: Requires: Incompatibles: Packages: SUNWnfsskr

Patch: 119850-01 Obsoletes: Requires: Incompatibles: Packages: SUNWpd

Patch: 119317-01 Obsoletes: Requires: Incompatibles: Packages: SUNWpkgcmdsu

Patch: 119015-02 Obsoletes: Requires: Incompatibles: Packages: SUNWpkgcmdsu

Patch: 119555-02 Obsoletes: Requires: Incompatibles: Packages: SUNWqus

Patch: 119712-01 Obsoletes: Requires: Incompatibles: Packages: SUNWroute

Patch: 120302-01 Obsoletes: Requires: Incompatibles: Packages: SUNWsndmr, SUNWsndmu, SUNWopenssl-commands

Patch: 119810-01 Obsoletes: Requires: Incompatibles: Packages: SUNWicu, SUNWicud

Patch: 119065-01 Obsoletes: Requires: Incompatibles: Packages: SUNWfontconfig-root

Patch: 119812-01 Obsoletes: Requires: Incompatibles: Packages: SUNWfreetype2

Patch: 119648-01 Obsoletes: Requires: Incompatibles: Packages: SUNWvld

Patch: 120101-01 Obsoletes: Requires: Incompatibles: Packages: SUNWvolu

Patch: 119313-03 Obsoletes: Requires: Incompatibles: Packages: SUNWwbcor, SUNWwbcou, SUNWwbpro

Patch: 118815-01 Obsoletes: Requires: Incompatibles: Packages: SUNWxcu4

Patch: 119900-01 Obsoletes: Requires: Incompatibles: Packages: SUNWTiff, SUNWTiff-devel

Patch: 120094-02 Obsoletes: Requires: Incompatibles: Packages: SUNWxwsvr

Patch: 113886-27 Obsoletes: Requires: Incompatibles: Packages: SUNWglrt, SUNWglrtu, SUNWglsrz, SUNWgldp, SUNWglsr, SUNWgldoc, SUNWglh

Patch: 119115-08 Obsoletes: Requires: Incompatibles: Packages: SUNWmozilla, SUNWmozmail, SUNWmozpsm

Patch: 120284-01 Obsoletes: Requires: Incompatibles: Packages: SUNWgnome-component

Patch: 119757-01 Obsoletes: Requires: Incompatibles: Packages: SUNWsmbar, SUNWsmbau, SUNWsmbac

Patch: 119906-01 Obsoletes: Requires: Incompatibles: Packages: SUNWgnome-vfs

Patch: 120135-01 Obsoletes: Requires: Incompatibles: Packages: SUNWgnome-libs-share

Patch: 120296-01 Obsoletes: Requires: Incompatibles: Packages: SUNWgnome-libs

Patch: 119370-04 Obsoletes: Requires: Incompatibles: Packages: SUNWgnome-panel-root, SUNWgnome-panel-share, SUNWgnome-panel, SUNWgnome-panel-devel

Patch: 118857-01 Obsoletes: Requires: Incompatibles: Packages: SUNWpcu

Patch: 120467-01 Obsoletes: Requires: Incompatibles: Packages: SUNWpcu

Patch: 119368-01 Obsoletes: Requires: Incompatibles: Packages: SUNWgnome-print

Patch: 119412-05 Obsoletes: Requires: Incompatibles: Packages: SUNWgnome-file-mgr

Patch: 120286-01 Obsoletes: Requires: Incompatibles: Packages: SUNWgnome-text-editor

Patch: 118731-01 Obsoletes: Requires: Incompatibles: Packages: SUNWzoneu

Patch: 120133-01 Obsoletes: Requires: Incompatibles: Packages: SUNWgnome-themes-share

Patch: 119410-01 Obsoletes: Requires: 119370-01 Incompatibles: Packages: SUNWgnome-utility-applets, SUNWgnome-dictionary, SUNWgnome-internet-applets, SUNWgnome-intranet-applets, SUNWgnome-mm-applets, SUNWgnome-fun-applets

Patch: 119538-02 Obsoletes: Requires: Incompatibles: Packages: SUNWgnome-wm

Patch: 120099-02 Obsoletes: Requires: Incompatibles: Packages: SUNWapbas

Patch: 119546-01 Obsoletes: Requires: Incompatibles: Packages: SUNWapoc

Patch: 119903-01 Obsoletes: Requires: Incompatibles: Packages: SUNWolrte

Patch: 119783-01 Obsoletes: Requires: Incompatibles: Packages: SUNWbind

Patch: 119562-01 Obsoletes: 118920-02 Requires: Incompatibles: Packages: SUNWppm

Patch: 119117-04 Obsoletes: Requires: Incompatibles: Packages: SUNWevolution-libs, SUNWevolution-share, SUNWevolution

Patch: 118733-01 Obsoletes: Requires: Incompatibles: Packages: SUNWsasnm

Patch: 113887-27 Obsoletes: Requires: Incompatibles: Packages: SUNWglrtx, SUNWglsrx, SUNWgldpx

Patch: 119418-01 Obsoletes: Requires: Incompatibles: Packages: SUNWgnome-a11y-gok-share, SUNWgnome-a11y-gok, SUNWgnome-a11y-gok-root

Patch: 119414-02 Obsoletes: Requires: Incompatibles: Packages: SUNWgnome-a11y-libs, SUNWgnome-a11y-libs-share, SUNWgnome-a11y-libs-devel-share, SUNWgnome-a11y-libs-devel

Patch: 117447-01 Obsoletes: Requires: Incompatibles: Packages: SUNWntpu

Patch: 120282-01 Obsoletes: Requires: Incompatibles: Packages: SUNWgnome-cd

Patch: 119397-02 Obsoletes: Requires: Incompatibles: Packages: SUNWnamos

Patch: 119542-04 Obsoletes: Requires: Incompatibles: Packages: SUNWgnome-desktop-prefs-share, SUNWgnome-desktop-prefs

Patch: 119366-04 Obsoletes: Requires: Incompatibles: Packages: SUNWgnome-display-mgr-root, SUNWgnome-display-mgr-share, SUNWgnome-display-mgr

Patch: 119908-01 Obsoletes: Requires: Incompatibles: Packages: SUNWgnome-session

Patch: 119540-03 Obsoletes: Requires: 119282-01 Incompatibles: Packages: SUNWgnome-dtlogin-integration

Patch: 119548-02 Obsoletes: Requires: Incompatibles: Packages: SUNWgnome-im-client

Patch: 119892-01 Obsoletes: Requires: Incompatibles: Packages: SUNWgnome-img-editor-share

Patch: 119544-01 Obsoletes: Requires: Incompatibles: Packages: SUNWgnome-media-root

Patch: 119890-01 Obsoletes: Requires: Incompatibles: Packages: SUNWgnome-search-tool

Patch: 120272-01 Obsoletes: Requires: Incompatibles: Packages: SUNWsmagt, SUNWsmcmd

Patch: 120288-01 Obsoletes: Requires: Incompatibles: Packages: SUNWgnome-terminal

Patch: 116298-08 Obsoletes: Requires: Incompatibles: Packages: SUNWxsrt, SUNWxrgrt, SUNWxrpcrt, SUNWjaxp

Patch: 116302-02 Obsoletes: Requires: Incompatibles: Packages: SUNWxrpcrt

Patch: 119315-03 Obsoletes: Requires: Incompatibles: Packages: SUNWmga

Patch: 117465-02 Obsoletes: Requires: Incompatibles: Packages: SUNWaccu

Patch: 117170-01 Obsoletes: Requires: Incompatibles: Packages: SUNWhea

Patch: 120543-01 Obsoletes: Requires: Incompatibles: Packages: SUNWapch2r, SUNWapch2u, SUNWapch2d

Patch: 119703-01 Obsoletes: Requires: Incompatibles: Packages: SUNWladm

Patch: 120292-01 Obsoletes: Requires: Incompatibles: Packages: SUNWmysqlr, SUNWmysqlu, SUNWmysqlt

Patch: 119372-01 Obsoletes: Requires: Incompatibles: Packages: SUNWgnome-common-devel-share

Patch: 120294-01 Obsoletes: Requires: Incompatibles: Packages: SUNWsfman

Patch: 119766-02 Obsoletes: Requires: Incompatibles: Packages: SUNWsfman

I grep'd the output for 119107 and this is what I came up with...(useless info?)

# showrev -p 119107-06 | grep 119107

Patch: 119107-03 Obsoletes: Requires: 119574-02 Incompatibles: Packages: SUNWcsu, SUNWcsr, SUNWppror, SUNWpprou, SUNWppro-plugin-sunos-base, SUNWbreg, SUNWccccfg

bigj6362 at 2007-7-6 13:29:31 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 5

It seems you don't have 119107-06 aka Sun Update Connection 1.0.1 installed, you can download it at

http://www.sun.com/download/products.xml?id=42e02045

1.0.1 includes several bugfixes, but I doubt it would fix your problem.

Could you create a new account and try if the fault reoccurs with it? Please be aware that once Update Manager registered with a subscription key this key is bound to this user account.

ForumModerator at 2007-7-6 13:29:31 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 6

I created a new account on the sun website and it did not work

I created another new account, but this time through the actual updatemanager interface and registration worked.

Now I am receiving a new error (I attempted two times and a dded a reboot)...

"Error: Unable to download document : collection/default" cannot connect to retrieve collection/default: Bad Request

bigj6362 at 2007-7-6 13:29:31 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 7

it seems (at least initially to me) that you are right, and that registration really *doesn't* like you.

From the outside this would appear like you still don't have a valid asset id, or if you have an assetid that it's not understood by the backend.

could you do the following:

/usr/lib/cc-ccr/bin/ccr -g cns.assetid

and paste what is returned (if anything) into a response?

This will help determine if the smpatch client can retrieve your registration info...

tia

-ethan

ejrider at 2007-7-6 13:29:31 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 8
my system printed a number...would this be a type of private information relating to my system and registration that would better be sent over another form rather than a public forum?thanks
bigj6362 at 2007-7-6 13:29:31 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 9
You can raise a support case by sending an email to sun_update_support@sun.comPlease put in the email all concerned previous messages from the forum and necessary information. Thanks.
ncsupport at 2007-7-6 13:29:31 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 10

They walked me through it. It looks like the patch to switch over to the update connection did not update my default patch location:

smpatch get produced

...

patchpro.patch.sourcehttps://updateserver.sun.com/solaris

https://getupdates.sun.com/solaris/

...

it needed to be:

patchpro.patch.source https://getupdates.sun.com/solaris

https://getupdates.sun.com/solaris/

Typing the following fixed the issue:

#smpatch set patchpro.patch.source

Patch Source: https://getupdates.sun.com/solaris/

Thanks for the help.

bigj6362 at 2007-7-6 13:29:31 > top of Java-index,Administration Tools,Sun Update Connection-System...
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