Sun Update Manager Entitlement Permissions

I recently ran "smpatch analyze" and "smpatch update" on a W1100z workstation running Solaris 10 (x86) [03/05].Five patches were loaded including 119103-03 which upgraded Patch Manager to Update Manager.

Now, it is my understanding that without a Service Plan, I am entitled to the Security Updates, but that's it (Recommended Updates require a service plan?).That seems OK to me, but if this is the case, what happens when a Securtiy Update depends on s Recommended Update?

Update Manager shows a list of 8 new available updates this morning - 5 of them are securiy updates that all seem to rely on Recommended Update 119684-01.However, when I try to install 119684-01, I am given the following warning:

Failed Installation - update specified does not have entitlement permissions

Not sure if something else is going on or if this is due to the fact that I do not have a service plan and only require the security updates - however, it doesn't make much sense to release security updates for free if the recommended update it relies on is not also available.

I like the fact that Sun is trying to ease patch management, but I really question the need of a service plan to keep the systems up-to-date.

Am I missing something or do I have to forget about all these Security Updates unless I subscribe to a Service Plan

JB

[1372 byte] By [jtbmsu92] at [2007-11-26 6:03:10]
# 1
You will need a contract number to perform the updates. SUN has a good idea with this tool but it's difficult to perform these tasks at this point due to its infant stage.
nhfdx at 2007-7-6 13:27:31 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 2

From Sun's Website describing Update Manager:

http://www.sun.com/service/sunupdate/gettingstarted.html

"Customers who have not purchased a valid Sun Service Plan can use the Sun Update Manager software to access security fixes and device drivers."

This applies to my situation.I have not subscribed to a Service Plan and really see no need to if what is described above is true - I would assume the "security fixes" refer to patches of Type=Security. However, this tool is useless if I am not allowed to also install patches of Type=Recommended that the Security Patches depend on.

I can understand Sun wanting users to pay for the Recommended Patches, but if a Security Patch depends on a Recommend Patch, that Recommended Patch should probably also be labelled as a Security Fix.

JB

jtbmsu92 at 2007-7-6 13:27:31 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 3

As a "free" user, you are still supposed to be entitled to all the dependent updates of the free security updates. We just discovered yesterday that this is not working correctly and have already implemented a fix. Either today or by tomorrow you should be able to install the updates that were failing before.

thanks for your patience

-Dave

rave@sun at 2007-7-6 13:27:31 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 4

> As a "free" user, you are still supposed to be

> entitled to all the dependent updates of the free

> security updates. We just discovered yesterday that

> this is not working correctly and have already

> implemented a fix. Either today or by tomorrow you

> should be able to install the updates that were

> failing before.

>

> thanks for your patience

> -Dave

That explains the issue we have, I suppose. Thanks for the update!

Tao

Tao_Chen at 2007-7-6 13:27:31 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 5

Dave:

Thanks for the update and quick response.I am glad to hear that the Update Manager will work as I was hoping it would once the corrections are made.

I just tried again a little while ago and still encountering the same problem that I reported yesterday, but I will be patient and will try again sometime next week.

I think the Update Manager will be a fairly useful tool once some of the troubles are corrected.

Thanks again.

Jim

jtbmsu92 at 2007-7-6 13:27:31 > top of Java-index,Administration Tools,Sun Update Connection-System...