Problem Trying to Enter Network Proxy Details for Registration

I am trying to run the Update Manager on a system (my AMD64 workstation) which requires the use of a proxy to connect to the outside world on port 80. After entering the network proxy details and clicking the OK button I get an error dialogue stating "Uable to connect to Proxy." This dialogue comes up immediately, there in no time out involved.

The proxy details in question involve a Squid proxy using port 3128 that requires authentication. I am successfully using this proxy from my workstation to access the WWW with Mozilla so I know it can connect to the proxy without a problem.

I have also tried the Update Manager on a SPARC server that resides on a less restrictive subnet. Here, although entering the proxy details would have been unnecesary, I have been able to successfully enter exactly the same proxy details and click OK without getting an error message.

Can anyone tell me how I can enter the proxy details as part of the registration process? Without getting the proxy configuration to work the Update Manager is not able to register my workstation. Is there any other manual way of entering the proxy details prior to running the software for registration?

[1202 byte] By [BJLineham] at [2007-11-26 6:02:30]
# 1
I've managed to work around the problem with what is probably a better solution anyway. I've installed the update proxy on the server mentioned above and configured the update manager on my workstation to connect to that. All is working well.
BJLineham at 2007-7-6 13:26:01 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 2
I see that you have port 80 configured for your proxy but you didn't specifiy that 443 (https) is also configured. The registration and update manager communicate with Sun via https. Could you please verify that your proxy is also handling https connections?-michael
atalkingchimp at 2007-7-6 13:26:01 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 3
I have been having the same problem..it looks like in the proxy server logs that the user name and passwd in the proxy setup is never used and it is trying an anonymous login to the proxy and getting dropped....
mrarnold at 2007-7-6 13:26:01 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 4
Can you provide some details how the less restrive subnet impacts your proxy setup?Kayo Granillo
kayo_granillo at 2007-7-6 13:26:01 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 5
We're looking into the issue. We will update this post with our results shortly.Thanks for your patience,-michael
atalkingchimp at 2007-7-6 13:26:01 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 6
Any news about that bug?I'm supposed to have a 30-days trial, but since it cannot get through the proxy, it's hard to test.Laurent
Laurent_Blume at 2007-7-6 13:26:01 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 7
Can you tell us what type of credentials the proxy server is expected? We are limited to what the Java virtual machine supports. Some proxy authentication methods are not supported on Solaris 10 (NTLM comes to mind). We do support HTTP Basic proxy authentication.Frederic Jean
lin121294 at 2007-7-6 13:26:01 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 8
I'm having the same problem. My proxy user/password do not seem to be transmitted.
David_Klein at 2007-7-6 13:26:01 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 9
We have found the root cause for the proxy authentication problem. A fix is in the works, and an update will be released shortly.Frederic
LostInColorado at 2007-7-6 13:26:01 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 10

You should be able to work around the issue as follows:

Run

# /usr/lib/cc-ccr/bin/ccr -g cns.httpproxy.auth

If that prints something of the form user@password, the following should help:

Remove the http proxy auth property

/usr/lib/cc-ccr/bin/ccr -r cns.httpproxy.auth

The store a new value as user:password rather than user@password

# /usr/lib/cc-ccr/bin/ccr -p cns.httpproxy.auth -v user:password

Hope this helps

-ethan

ejrider at 2007-7-6 13:26:01 > top of Java-index,Administration Tools,Sun Update Connection-System...
# 11
Probably obvious to everybody, but that smiley face above is really a colon ':' followed by a lower-case 'p'. You'd have a hard time typing a little smiley graphic on a unix command line.
smithey at 2007-7-6 13:26:01 > top of Java-index,Administration Tools,Sun Update Connection-System...