Update Manager not connecting
Hello,
I have installed the Sun Update Manager and when I start the program I get the following error:
Error: Unable to download document: "collection/default"
Cannot connect to retrieve collection/default: Server returned HTTP response code: 403 for URL: https://getupdates.sun.com/solaris
I am a sun employee and am trying this internally. I have tried multiple different proxy servers as well as using no proxy server with no luck.
[465 byte] By [
testingme] at [2007-11-26 6:02:29]
# 1
Note: that your particular scenario only affects internal Sun employees who registered their systems using the first UpdateManager packages that were posted last week.
Customers external to Sun wont have quite the same scenario.
Since you are an internal sun employee, your system
was registered against an internal sun database. The 403
error code is indicating that you are not entitled to get the
patch collection (and this is because you were registered against
the wrong backend database).
You will need to uninstall the old packages per the uninstall script
provided to the forum and reinstall the new packages. You
may need to remove your "asset id" so that you will be able to
register again. This can be done as root and the following
command: /usr/lib/cc-ccr/bin/ccr -r cns.assetid
You should then be able to launch UpdateManager, re-register
and then continue normally.
# 4
Hi,
The 403 error has been logged as bug ID 6303392
The host must be properly registered with the portal.
Can you post a copy of the registration file located in /tmp. The file is pretty verbose and may help.
# cd /tmp
# ls
look forsomething similar to
basicreg20050812072151629.log
