v20z BIOS update fails

Hi,

I'm having trouble updating the BIOS on a v20z. The update procedure

fails with timeout:

% platform set os state update-bios \

/mnt/sw_images/platform/firmware/bios/V1.34.4.2/bios.sp

This command may take several minutes. Please be patient.

Bios started

Error. The operation timed out.

Some Sun manual states that one should simply repeat the procedure,

but I tried several dozen times already without success.

On other nodes it usually also took 2-3 attempts but it finally wrote

the BIOS image successfully.

Does anyone have experience with this BIOS version or knows some general tricks to avoid timeouts ?

Also, are there any known hardware<->firmware incompatibilities ? I haven't seen any.

Regards,

Norbert

[1013 byte] By [noe] at [2007-11-25 22:40:29]
# 1
Is there a current support contract on this machine?
mlennon at 2007-7-5 14:15:12 > top of Java-index,Sun Hardware,Other Sun Hardware...
# 2

Yes. They came up with the idea to replace the chassis and main board.

This will definitely provide a new flash rom for the BIOS on this machine, but does not explain the timeouts I got on other boards.

BTW: There is a jumper on the main board that write-protects the BIOS. I checked it and it was in the default position (closed : BIOS writable).

N.

noe at 2007-7-5 14:15:12 > top of Java-index,Sun Hardware,Other Sun Hardware...
# 3
There is information on this issue but it is <i>internal only</i> and is not available to anyone outside Sun. You can get access to quite a bit of information in the spectrum handbook.
mlennon at 2007-7-5 14:15:12 > top of Java-index,Sun Hardware,Other Sun Hardware...
# 4
What is the 'spectrum handbook' ? Never heard of it. N.
noe at 2007-7-5 14:15:12 > top of Java-index,Sun Hardware,Other Sun Hardware...
# 5

Martin is referring to one of the editions of the Sun System Handbook,

which is often referred to as the SSH.

There is a version that is freely available to anyone,

with a Service Contract or without a contract.

<a href="http://sunsolve.sun.com/handbook_pub/" target="_blank">http://sunsolve.sun.com/handbook_pub/</a>

That resource has information that can be thought of

as being placed into the public domain

Sun's service contracts have different designations,

depending on their scope of service privileges.

"Large Scale Data Center"

"Platinum"

"Gold"

"Silver"

"Bronze"

(... and there are also a few minor sub-sets of each; for example "Software Only")

Since their contract names have different <i>colors</i>, their generic and inclusive classification is as SPECTRUM contracts.

Anyone with a service contract will have deeper access

to Sun's intellectual property because you have paid for that privilege,

so there is a more inclusive version of the SSH.

<a href="http://sunsolve.sun.com/handbook_private/" target="_blank">http://sunsolve.sun.com/handbook_private/</a>

Thus the <u>Spectrum SSH</u> is the one that you access only with a contract login account.

Lastly, there is a version of the SSH that is only available to Sun-internal staff.

Bill at 2007-7-5 14:15:12 > top of Java-index,Sun Hardware,Other Sun Hardware...