I'm evaluating StarOffice both for my own use and recommendation to my clients. Today I encountered a clear bug -- an RTF file that other applications (incl. MS Word) open correctly but which causes StarOffice to crash. Looking on the Sun site I find no place for bug reports -- anyone who wants to report a bug must in effect pay for the privlege.
Seems like a serious problem and one which would make it impossible to recommend the suite to clients.
Will O'Neil
I've encountered a problem with StarOffice 8 where a certain few RTF files would cause StarOffice and the user's session to crash out to the login GUI. The problem manifested itself as such:
1. Start the StarOffice Write application
2. Open suspect RTF file, file loads and displays the first page of the document
3. Click the slider on the right side of the screen to page down to the next section of the document
At this point StarOffice crashes and you're presented with the CDE login screen.
Analysis:
This seemed to happen to only one of the 3 users using StarOffice. The same document opened by another user did not produce the same crash result.
Solution:
Deleted the .staroffice8 directory in the user's home directory and restarted StarOffice
Result:
Suspect document now loads and scrolls properly without crashing.
Hope this helps.
