Problem in V880

Hi Freinds,

We have a V880 Server,Off late i have installed the latest kernel patch available from the Site for Solaris 9 which is 112233-12..Thereafter i am continuosly facing the below mentioned errors..

Jan 3 16:11:30 kaptt krtld: [ID 819705 kern.notice] /platform/sun4u/kernel/misc/sparcv9/sbd: undefined symbol

Jan 3 16:11:30 kaptt krtld: [ID 826211 kern.notice] 'plat_max_cmp_units_per_board'

Jan 3 16:11:30 kaptt krtld: [ID 819705 kern.notice] /platform/sun4u/kernel/misc/sparcv9/sbd: undefined symbol

Jan 3 16:11:30 kaptt krtld: [ID 826211 kern.notice] 'sbdphw_get_base_physaddr'

Jan 3 16:11:30 kaptt krtld: [ID 819705 kern.notice] /platform/sun4u/kernel/misc/sparcv9/sbd: undefined symbol

Jan 3 16:11:30 kaptt krtld: [ID 826211 kern.notice] 'sbdp_get_board_num'

Jan 3 16:11:30 kaptt krtld: [ID 819705 kern.notice] /platform/sun4u/kernel/misc/sparcv9/sbd: undefined symbol

Jan 3 16:11:30 kaptt krtld: [ID 826211 kern.notice] 'sbdp_mem_add_span'

Jan 3 16:11:30 kaptt krtld: [ID 819705 kern.notice] /platform/sun4u/kernel/misc/sparcv9/sbd: undefined symbol

Jan 3 16:11:30 kaptt krtld: [ID 826211 kern.notice] 'sbdp_teardown_instance'

Jan 3 16:11:30 kaptt krtld: [ID 819705 kern.notice] /platform/sun4u/kernel/misc/sparcv9/sbd: undefined symbol

Jan 3 16:11:30 kaptt krtld: [ID 826211 kern.notice] 'sbdp_release_component'

Jan 3 16:11:30 kaptt krtld: [ID 819705 kern.notice] /platform/sun4u/kernel/misc/sparcv9/sbd: undefined symbol

Jan 3 16:11:30 kaptt krtld: [ID 826211 kern.notice] 'sbdp_assign_board'

Jan 3 16:11:30 kaptt krtld: [ID 472681 kern.notice] WARNING: mod_load: cannot load module 'sbd'

Jan 3 16:11:30 kaptt krtld: [ID 749970 kern.notice] WARNING: sbd:

Jan 3 16:11:30 kaptt krtld: [ID 225575 kern.notice] unable to resolve dependency, module 'misc/sbdp' not found

Jan 3 16:11:30 kaptt gptwo: [ID 450795 kern.warning] WARNING: cannot load sbd

Can anybody know what might be causing the problem?as i have tried searching on google about this error but could not find any luck...

Awaiting for your feedback..

Thanks and Regards,

Murtaza

[2366 byte] By [murtazat] at [2007-11-25 22:48:53]
# 1
Hello Murtaza,as a result of your previous inquiries, only one suggestion: Open a service case with Sun or get paid support.Michael
maal at 2007-7-5 17:04:15 > top of Java-index,Sun Hardware,Servers - General Discussion...
# 2

I agree. Open a service case.

Sun techsupport staff have an internal-only Sunsolve database

that they can search, using your text strings.

That database contain proprietary information so it never gets to Google.

--

By the way, Solaris 9's current kernel patch should be at 118558-19

which places your system more than 25 patches 'down-rev'.

Patch 112233-12 was issued in August 2004, therefore is not current.

Glance at this short forum thread that is over in the SunOS forum:

<a href="http://supportforum.sun.com/sunos/index.php?t=msg&amp;goto=9422" target="_blank"> http://supportforum.sun.com/sunos/index.php?t=msg&goto=9 422</a>

It describes what happened to the kernel patches for Solaris 8 and for Solaris 9,

and references an Informational Document on the subject.

You'll need a Sunsolve login account to read the InfoDoc.

Bill at 2007-7-5 17:04:15 > top of Java-index,Sun Hardware,Servers - General Discussion...
# 3

I'd like to make an additional suggestion, hope you don't mind guys!

After installing kernel patch and examining the message log of a system, if it shows kernel events that you suspect are caused by that patch, back it out and stabilize the system right away! Then download the 9_Recommended patch cluster, this will contain the latest patches for the OE. Either way if the system continues unstable or remains stable contact Sun support, there you can get help with a patch strategy for your system that will eliminated issues like this in the future.

mlennon at 2007-7-5 17:04:15 > top of Java-index,Sun Hardware,Servers - General Discussion...
# 4

Hello Martin,

the patch requires installation in single-user mode and immediate <u>re-configuration boot</u> after being applied.

One of my new-years resolution was to limit the waste of time (people that don't give feedback or hesitate to investigate before posting).

This was the reason for my brief answer.

Michael

maal at 2007-7-5 17:04:15 > top of Java-index,Sun Hardware,Servers - General Discussion...
# 5
Ha ha, very good resolution, one of mine was to spend less time on the forum, the only problem I see is that the next time I have to wait around for hours on a patch cluster install or tape to back up the forum will become very interesting!
mlennon at 2007-7-5 17:04:15 > top of Java-index,Sun Hardware,Servers - General Discussion...
# 6
There is a patch on Sunsolve to fix your problempatch #116970-02 (see sunsolve)In regard to an earlier post the most recent Solaris 9kernel patch level is:112233-12117171-17118558-19
eaglegl at 2007-7-5 17:04:15 > top of Java-index,Sun Hardware,Servers - General Discussion...
# 7

<table border="0" align="center" width="90%" cellpadding="3" cellspacing="1"><tr><td class="SmallText"><b>eaglegl wrote on Tue, 03 January 2006 21:13</b></td></tr><tr><td class="quote">

patch #116970-02 (see sunsolve)

</td></tr></table>

Wait a minute, I thought we were talking abount Solaris 9 here!? The patch mentioned above is for Solaris 8 ( this patch is also obsolete ).

The original post refers to Solaris 9 only.

<b>EDIT</b> Spelling change

mlennon at 2007-7-5 17:04:15 > top of Java-index,Sun Hardware,Servers - General Discussion...
# 8

Ok, an update on this issue: V880 SRDB ID 77717 Spectrum document outlines this issue. The document goes on to suggest a resolution by applying patch 112233-12, Bill this may be how this guy ended up using the out dated patch. I would still start a service case with Sun Support on this, though a 9_Recommened should also be applied.

mlennon at 2007-7-5 17:04:15 > top of Java-index,Sun Hardware,Servers - General Discussion...
# 9

Martin,

The Solaris 9 in this V880 system <i>could</i> be patched to 112233-12, or it <i>could</i> be patched to something newer.

We cannot be certain of the actual patch level.

The original poster didn't happen to provide a capture from <u>uname -a</u>.

We didn't ask for it.

If you do a showrev on a patch number, the result provides info for the latest version of the specific number and whatever is older.

The showrev output ignores anything newer that may be on the system.

This thread got distracted away from the original issue.

A Sun service case is necessary to get the V880 healthy.

Bill at 2007-7-5 17:04:15 > top of Java-index,Sun Hardware,Servers - General Discussion...
# 10

<table border="0" align="center" width="90%" cellpadding="3" cellspacing="1"><tr><td class="SmallText"><b>Bill wrote on Tue, 03 January 2006 22:59</b></td></tr><tr><td class="quote">

This thread got distracted away from the original issue.

A Sun service case is necessary to get the V880 healthy.

</td></tr></table>

Bill, point taken, I decided to post in this thread because the V880 is currently EOL. Furthermore, the later posts I made were an attempt to clear up any confusion about the recommended patches to resolve this issue, ie SRDB 77717 clearly outlines the issue in the original post and points to patch 112233-12 as a resolution, this information is only available to contract customers.

mlennon at 2007-7-5 17:04:15 > top of Java-index,Sun Hardware,Servers - General Discussion...
# 11

Hi Freinds,

i donno why Bill is behind me...I will definately open a case with SUN,but before opening the case i thought i would share this problem of mine with you pepl and get the solution of it if at all anyone amongst u'll might have seen the same problem..

Well i have installed the latest kernel patch that is "112233-12" and have done a reconfigure reboot too,But still the problem persist..

Pls don't Discourage pepl if you don't have solution so pls be quiet rather than discouraging pepl to post their experiences..

Thanks and Regds,

Murtaza

murtazat at 2007-7-5 17:04:15 > top of Java-index,Sun Hardware,Servers - General Discussion...
# 12

Hello Murtaza,

<i>I will definately open a case with SUN,</i>

Appears the only <u>and</u> fastest way to solve the problem !

Please post how the problem was resolved.

<i>but before opening the case i thought i would share this problem of mine with you pepl and get the solution of it if at all anyone amongst u'll might have seen the same problem..</i>

That's ok, but please share the <b>solutions</b> and not only your <b>problems</b> with us.

<i>Pls don't Discourage pepl if you don't have solution so pls be quiet rather than discouraging pepl to post their experiences..</i>

Murtaza <b>you</b> are discouraging people by not providing feedback.

<i>Well i have installed the latest kernel patch that is "112233-12" and have done a reconfigure reboot too,But still the problem persist.</i>

You already mentioned that you applied 112233-12.

My intention by suggesting to open a support case, was to save you valuable time.

Bill did the same, because he knows that this kind of problem requires a direct contact to be solved. You will be asked to provide much more information and based on this, a solution will be found.

Michael

maal at 2007-7-5 17:04:15 > top of Java-index,Sun Hardware,Servers - General Discussion...
# 13
Dear Bill,I am sorry i did not write that message for you it was for Michael(Maal)..Regds,Murtaza
murtazat at 2007-7-5 17:04:15 > top of Java-index,Sun Hardware,Servers - General Discussion...