V480 missing 2 gig of RAM

Hello

We have a V480 that has got a bit mixed up. It used to have

16GB of memory installed but now shows the following. I believe these are 512mb dimms and there will be 16 of them on each board, A and B. I assume Board B shows correct and since its 8 way interleaving it must be full. I believe board A's memory should be the same as board B's.

Any ides on what could have caused this and what to do to rectify.?

System Configuration: Sun Microsystems sun4u Sun Fire 480R

System clock frequency: 150 MHz

Memory size: 14336 Megabytes

========================= CPUs ===============================================

RunE$ CPUCPU

Brd CPU MHzMB Impl.Mask

-- - - - -

A0900 8.0 US-III+ 2.3

A2900 8.0 US-III+ 2.3

B1900 8.0 US-III+ 2.3

B3900 8.0 US-III+ 2.3

========================= Memory Configuration ===============================

Logical Logical Logical

MCBankBankBank DIMMInterleave Interleaved

Brd IDnumsizeStatusSizeFactorwith

---- --

A001024MBno_status512MB4-way0

A011024MBno_status512MB4-way0

A021024MBno_status512MB4-way0

A031024MBno_status512MB4-way0

A221024MBno_status512MB1-way1

A231024MBno_status256MB1-way2

B101024MBno_status512MB8-way3

B111024MBno_status512MB8-way3

B121024MBno_status512MB8-way3

B131024MBno_status512MB8-way3

B301024MBno_status512MB8-way3

B311024MBno_status512MB8-way3

B321024MBno_status512MB8-way3

B331024MBno_status512MB8-way3

[1620 byte] By [sunspot] at [2007-11-25 22:47:08]
# 1

Looking at your output it appears that memory bank 2 on board A has a mixture of 512MB and 256MB dimms, as shown below:

A 2 2 1024MB no_status 512MB 1-way 1

A 2 3 1024MB no_status 256MB 1-way 2

The effect this would have is that the entire bank would downgrade itself to effectively 256MB dimms. I suggest if this has been an upgrade that you verify the PN's that were installed. If however, this is a new system then you might like to follow this up with your sales representative.

stumoor at 2007-7-5 17:02:29 > top of Java-index,Sun Hardware,Servers - General Discussion...
# 2

This Server has 16gb memory installed

I have reviewed /var/adm/messages.1. I can see that the server

was rebooted on the 20th September and it came back up with 16Gb of

memory (See below) :Sep 20 18:34:35 51 info] mem =

16777216K

Now I dont understand the memory map . Board A will have 16 dimms slots on it, CPU 0......8 slots which are supposed to be A0 and A1 and CPU2....8 slots B0 B1. A0,A1,B0,B1 each contain 4 dimms. Now how does this output map to that information

A001024MBno_status512MB4-way0

A011024MBno_status512MB4-way0

A021024MBno_status512MB4-way0

A031024MBno_status512MB4-way0

A221024MBno_status512MB1-way1

A231024MBno_status256MB1-way2

B101024MBno_status512MB8-way3

B111024MBno_status512MB8-way3

B121024MBno_status512MB8-way3

B131024MBno_status512MB8-way3

B301024MBno_status512MB8-way3

B311024MBno_status512MB8-way3

B321024MBno_status512MB8-way3

B331024MBno_status512MB8-way3

I assume the following

A001024MBno_status512MB4-way0

A011024MBno_status512MB4-way0

A021024MBno_status512MB4-way0

A031024MBno_status512MB4-way0

is 8 x 512 mb dimms opposite CP0 on board A,...... A0 and A1, all 8 slots filled since 4 way interleave.

Next

A221024MBno_status512MB1-way1

A231024MBno_status256MB1-way2

is referring to memory associated with CPU2 on board A so probably B0, B1

From this its saying there are no dimms in one of the banks

A 2 0, A 2 1, this is not true and hence reported wrong.

A 2 2 and A 2 3 reports, if I read this correct, 2 x 512 mb dimms and 2 x 128 mb dimms as the 4 dimms in the bank.

This is wrong reporting also.

As reported by messages on Sept 20th there is 16GB of memory installed. I believe board A is an exact replica of board B which shows correct.

B101024MBno_status512MB8-way3

B111024MBno_status512MB8-way3

B121024MBno_status512MB8-way3

B131024MBno_status512MB8-way3

B301024MBno_status512MB8-way3

B311024MBno_status512MB8-way3

B321024MBno_status512MB8-way3

B331024MBno_status512MB8-way3

so my questions are am i reading this correctly, where is the missing memory gone from prtdiag now and could somebody explain how to map the prtdiag -v memory output

to the psychical banks A0, A1, B0, B1 to what i see here

B10

B11

B12

B13

B30

B31

B32

B33

Thanks in advance

sunspot at 2007-7-5 17:02:29 > top of Java-index,Sun Hardware,Servers - General Discussion...
# 3

It is possible that you either have the 1 or both of the following:

1. faulty dimm(s) in one of the banks

2. incorrect dimm sizes in some of the banks.

You are going to have to bring the server down and pass it through diagnostics, making sure you are on the console to capture the output, to review it for errors.

When this is done, check the memory size being reported at the OBP banner page.

stumoor at 2007-7-5 17:02:29 > top of Java-index,Sun Hardware,Servers - General Discussion...