Sun Fire V880 FATAL Sys Hardware

Good Morning, I received a "(ID 796976 kern.notice) System booting after fatal error FATAL Sys Hardware" in my message log. The server booted itself only once. Can anyone tell me what problem this relates to?Thanx - Eric
[258 byte] By [] at [2007-11-25 22:46:36]
# 1
Can we see more of the logs? The ID 796976 kern.notice is just the number of messages generated by the kernel.
at 2007-7-5 17:01:57 > top of Java-index,Sun Hardware,Servers - General Discussion...
# 2

Generally speaking, whenever you notice a fatal reset, as represented by the three magic words "<i>fatal error FATAL</i>", you'll have virtually no information in the messages file.

Your system had such an abrupt event that Solaris had no opportunity to log anything before the reboot.You could `maybe` get a hint if there were many DIMM errors or file-system-full errors in the minutes before the reboot, but those would only be hints and not the actual cause of the event.

A fatal reset gives you information through only one method.Your console.

... and of course you have your console logged and saved?

[probably not.very few people do that.]

If the V880 is up and sems to be functional, you have only one recourse for the near future: establish a dedicated logging console output and hope the system breaks again.

at 2007-7-5 17:01:57 > top of Java-index,Sun Hardware,Servers - General Discussion...
# 3

There was two lines referencing memory immediately prior to the FATAL Sys Hardware error message;

mem = <a ten digit number> (0 x 80000000000)

avail mem = <another ten digit number>

I just established a dedicated logging console just in case this happens again.

at 2007-7-5 17:01:57 > top of Java-index,Sun Hardware,Servers - General Discussion...
# 4
Hi Marty !I am facing similar hardware fatal reset on a V480. Although console is connected to the server but i dont get any messages at the time of crash. Did u get any resolution for fatal reset on V880thanksAyaz
at 2007-7-5 17:01:57 > top of Java-index,Sun Hardware,Servers - General Discussion...
# 5
I have the same problem with a few v480s. System booting after fatal error FATAL Sys Hardwarereboots with nothing in the logs or console. Does anyone have a solution for this or a reason why this happens? -Khalid
khalidmaqsudi at 2007-7-5 17:01:57 > top of Java-index,Sun Hardware,Servers - General Discussion...
# 6

See my response above:

" Your system had such an abrupt event that Solaris had no opportunity to log anything before the reboot.You could `maybe` get a hint if there were many errors in the minutes before the reboot, but those would only be hints and not the actual cause of the event.

A fatal reset gives you information through only one methodYour console.

... and of course you have your console logged and saved?

( probably not.very few people do that. ) "

Use your service contract and open a support case with your local Sun Support Center.

http://www.sun.com/contact/index.jsp?tab=3

Let techsupport try to analyze the event.That is why they are on the payroll.

These forums are only user-to-user discussions.

rukbat at 2007-7-5 17:01:57 > top of Java-index,Sun Hardware,Servers - General Discussion...