iPlanet Auth Exception

We are having our application on SUnOne Portal. The problem is that when we are trying to login to the application, it gives us the following error

ERROR: populateOrgProfile

com.iplanet.am.sdk.AMException: Could not find service config : iPlanetAMAuthService

at com.iplanet.am.sdk.AMObjectImpl.getTemplate(AMObjectImpl.java:574)

at com.iplanet.authentication.service.AuthD.getOrganizationTemplate(AuthD.java:116 9)

at com.iplanet.authentication.service.AuthRequest.populateOrgProfile(AuthRequest.j ava:883)

at com.iplanet.authentication.service.LoginServlet.doGetPost(LoginServlet.java:192 )

at com.iplanet.authentication.service.LoginServlet.doPost(LoginServlet.java:880)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.iplanet.server.http.servlet.NSServletRunner.invokeServletService(NSServletR unner.java:919)

at com.iplanet.server.http.servlet.WebApplication.service(WebApplication.java:1058 )

at com.iplanet.server.http.servlet.NSServletRunner.ServiceWebApp(NSServletRunner.j ava:981)

12/02/2005 06:20:43:793 AM EST: Thread[Thread-107,5,main]

doGetPost.Authenticator:

com.iplanet.authentication.service.AuthException: Failed to get organization attributes

at com.iplanet.authentication.service.AuthRequest.populateOrgProfile(AuthRequest.j ava:1040)

at com.iplanet.authentication.service.LoginServlet.doGetPost(LoginServlet.java:192 )

at com.iplanet.authentication.service.LoginServlet.doPost(LoginServlet.java:880)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.iplanet.server.http.servlet.NSServletRunner.invokeServletService(NSServletR unner.java:919)

at com.iplanet.server.http.servlet.WebApplication.service(WebApplication.java:1058 )

at com.iplanet.server.http.servlet.NSServletRunner.ServiceWebApp(NSServletRunner.j ava:981)

The login service was working good and we were able to authenticate the users also.But all of a sudden we are getting the above error.

Does any one have any information as to why we get this exeption.

We use following Software..

Sun ONE Directory Server 5.1

Sun ONE Web server 6.0

Sun ONE Identity Server 5.1

Sun ONE Portal Server 6.0.

and Planet Directory Server 5.1

Many Thanks

Raghav K

[2520 byte] By [Raghav.K] at [2007-11-25 21:07:11]
# 1

This looks like a permissions problem. What user are you using to start the portal?

Typically, the portal is installed as root and must also be started by root. The server can also be configured to run as non-root. If this is the case, then you should check the file and directory permissions for the /etc/opt/SUNWam/AMConfig.properties file.

Did the password change for any of the following users?

amldapuser

amadmin

puser

dsameuser

If any of these passwords were changed then the encrypted passwords need to be updated in AMConfig.properties and serverconfig.properties.

jimfaut at 2007-7-4 20:39:52 > top of Java-index,Web & Directory Servers,Portal Servers...