TTA 4.1: Cannot connect to tarantellaservername:443 - Explained
Read my reply to an earlier post (one month ago) by 007james:
Find out what Certificate Authority signed your SSL certificate. Check
your Windows OS for expired root certificates from the Certificate
Authoroty just mentioned. Delete any expired ones.
We have this problem as well.
Because we mainly use Windows clients here is what we do: There are two
expired Thawte root certificates in Intermediate Certificates (WinXP ->
Internet Options -> Content -> Certificates ...).
Basically Microsoft has failed to remove these expired root certificates
from its most recent Windows XP SP2 installations.
Regards
Daniel
007james wrote:
Connection refused
I get the following message when I try and connect to SGD, these errors
are from the helper application icon
Info2005/07/11 15:33:03Secure Global Desktop Client 4.10.209
Info2005/07/11 15:33:03Direct connection to the server
Info2005/07/11 15:33:03Received SOAP AIP/V request (ns1:helperInit) with
Message ID N/A from Helper unknown
Info2005/07/11 15:33:03Helper TCC1121110264578 (Cannot handle in-place
apps) has connected to the Secure Global Desktop Client
Info2005/07/11 15:33:03Secure Global Desktop Client started
Error2005/07/11 15:33:09Could not connect to www.xxxxxx.us:443
Info2005/07/11 15:33:09Connection to server is down. Number of in-place
connections is 1. Number of out-of-place apps is 0.
# 1
Daniel,I have tried what you suggested and it still does not work for me.
I am behind a proxy. I have even tried your demo site (sgd) and I still
get the same from my server and your server:
Cannot connect servername:443
All help is appreciated,
thanks
James
Daniel Hamelberg wrote:
> Read my reply to an earlier post (one month ago) by 007james:
> Find out what Certificate Authority signed your SSL certificate. Check
> your Windows OS for expired root certificates from the Certificate
> Authoroty just mentioned. Delete any expired ones.
> We have this problem as well.
> Because we mainly use Windows clients here is what we do: There are two
> expired Thawte root certificates in Intermediate Certificates (WinXP ->
> Internet Options -> Content -> Certificates ...).
> Basically Microsoft has failed to remove these expired root certificates
> from its most recent Windows XP SP2 installations.
> Regards
> Daniel
> 007james wrote:
> Connection refused
> I get the following message when I try and connect to SGD, these errors
> are from the helper application icon
> Info2005/07/11 15:33:03Secure Global Desktop Client 4.10.209
> Info2005/07/11 15:33:03Direct connection to the server
> Info2005/07/11 15:33:03Received SOAP AIP/V request (ns1:helperInit) with
> Message ID N/A from Helper unknown
> Info2005/07/11 15:33:03Helper TCC1121110264578 (Cannot handle in-place
> apps) has connected to the Secure Global Desktop Client
> Info2005/07/11 15:33:03Secure Global Desktop Client started
> Error2005/07/11 15:33:09Could not connect to www.xxxxxx.us:443
> Info2005/07/11 15:33:09Connection to server is down. Number of in-place
> connections is 1. Number of out-of-place apps is 0.