Alcatel 1353sh (HPOV NNM B.05.01) equipment view not showing
HP UX 11.0 Xsession client set up on a Tarantella 3.4 SUN Unix Server. In
Xsession users can open application (Alcatel 1353sh) which is based off of
HPOV NNM B.05.01. However, any attempt within the application to open and
"equipment view" for any element fails. This process used to work on
Tarantella 3.3 SUN Unix Servers. The equipment view is executed by right
clicking on an element and selecting "Show Equipment". Would be curious
if anyone utilizing HPOV NNM has seen a similar problem? Can't figure out
if this is font translation related or Java related?
# 1
Daniel,
Under the Attributes tab of the application, please select "Advanced", and
then make sure that you check "Application supports 3 button mouse only".
Then please launch the application and try the "Equipment View" again.
Please let us know if this helps or not.
Regards,
David
"daniel healey" <daniel.healey@hk.mci.com> wrote in message
news:d3iq4i$d8k$1@mint.tarantella.com...
> HP UX 11.0 Xsession client set up on a Tarantella 3.4 SUN Unix Server. In
> Xsession users can open application (Alcatel 1353sh) which is based off of
> HPOV NNM B.05.01. However, any attempt within the application to open and
> "equipment view" for any element fails. This process used to work on
> Tarantella 3.3 SUN Unix Servers. The equipment view is executed by right
> clicking on an element and selecting "Show Equipment". Would be curious
> if anyone utilizing HPOV NNM has seen a similar problem? Can't figure out
> if this is font translation related or Java related?
>
David at 2007-7-4 18:54:06 >

# 2
Hi David, thanks for the feedback,
Previously, we had utilized the 3 button mouse option under "Advanced" to
resolve this problem (with mixed results - it initially fixed it but
later, the problem would resurface). So the 3 button mouse box is already
selected for this xsession application. For some reason it still does not
work. I'm possibly suspecting a java issue (java1 or 2 issue?) or a font
issue. I'm not really sure.
We have other Java based applications running on user PC's.
David wrote:
> Daniel,
> Under the Attributes tab of the application, please select "Advanced", and
> then make sure that you check "Application supports 3 button mouse only".
> Then please launch the application and try the "Equipment View" again.
> Please let us know if this helps or not.
> Regards,
> David
> "daniel healey" <daniel.healey@hk.mci.com> wrote in message
> news:d3iq4i$d8k$1@mint.tarantella.com...
> > HP UX 11.0 Xsession client set up on a Tarantella 3.4 SUN Unix Server. In
> > Xsession users can open application (Alcatel 1353sh) which is based off of
> > HPOV NNM B.05.01. However, any attempt within the application to open and
> > "equipment view" for any element fails. This process used to work on
> > Tarantella 3.3 SUN Unix Servers. The equipment view is executed by right
> > clicking on an element and selecting "Show Equipment". Would be curious
> > if anyone utilizing HPOV NNM has seen a similar problem? Can't figure out
> > if this is font translation related or Java related?
> >