Alcatel 1353sh (HPOV NNM B.05.01) equipment view not showing

HP UX 11.0 Xsession client set up on a Tarantella 3.4 SUN Unix Server. In

Xsession users can open application (Alcatel 1353sh) which is based off of

HPOV NNM B.05.01. However, any attempt within the application to open and

"equipment view" for any element fails. This process used to work on

Tarantella 3.3 SUN Unix Servers. The equipment view is executed by right

clicking on an element and selecting "Show Equipment". Would be curious

if anyone utilizing HPOV NNM has seen a similar problem? Can't figure out

if this is font translation related or Java related?

[627 byte] By [danielhealey] at [2007-11-25 20:50:07]
# 1

Daniel,

Under the Attributes tab of the application, please select "Advanced", and

then make sure that you check "Application supports 3 button mouse only".

Then please launch the application and try the "Equipment View" again.

Please let us know if this helps or not.

Regards,

David

"daniel healey" <daniel.healey@hk.mci.com> wrote in message

news:d3iq4i$d8k$1@mint.tarantella.com...

> HP UX 11.0 Xsession client set up on a Tarantella 3.4 SUN Unix Server. In

> Xsession users can open application (Alcatel 1353sh) which is based off of

> HPOV NNM B.05.01. However, any attempt within the application to open and

> "equipment view" for any element fails. This process used to work on

> Tarantella 3.3 SUN Unix Servers. The equipment view is executed by right

> clicking on an element and selecting "Show Equipment". Would be curious

> if anyone utilizing HPOV NNM has seen a similar problem? Can't figure out

> if this is font translation related or Java related?

>

David at 2007-7-4 18:54:06 > top of Java-index,Desktop,Sun Secure Global Desktop Software...
# 2

Hi David, thanks for the feedback,

Previously, we had utilized the 3 button mouse option under "Advanced" to

resolve this problem (with mixed results - it initially fixed it but

later, the problem would resurface). So the 3 button mouse box is already

selected for this xsession application. For some reason it still does not

work. I'm possibly suspecting a java issue (java1 or 2 issue?) or a font

issue. I'm not really sure.

We have other Java based applications running on user PC's.

David wrote:

> Daniel,

> Under the Attributes tab of the application, please select "Advanced", and

> then make sure that you check "Application supports 3 button mouse only".

> Then please launch the application and try the "Equipment View" again.

> Please let us know if this helps or not.

> Regards,

> David

> "daniel healey" <daniel.healey@hk.mci.com> wrote in message

> news:d3iq4i$d8k$1@mint.tarantella.com...

> > HP UX 11.0 Xsession client set up on a Tarantella 3.4 SUN Unix Server. In

> > Xsession users can open application (Alcatel 1353sh) which is based off of

> > HPOV NNM B.05.01. However, any attempt within the application to open and

> > "equipment view" for any element fails. This process used to work on

> > Tarantella 3.3 SUN Unix Servers. The equipment view is executed by right

> > clicking on an element and selecting "Show Equipment". Would be curious

> > if anyone utilizing HPOV NNM has seen a similar problem? Can't figure out

> > if this is font translation related or Java related?

> >

danielhealey at 2007-7-4 18:54:06 > top of Java-index,Desktop,Sun Secure Global Desktop Software...