Eval Tta 4: No available licenses

Hi,

After adding the 1 user eval license, all kindds of clients report the

license is used up.

Array manager reports 0 Emulator & Webtop sessions.

/tarantella license list

reports the 1 user license correctly

Cold boot of Tta host (SuSE 9.2) does not help.

thanks, martti

[345 byte] By [marttipitkanen] at [2007-11-25 20:49:34]
# 1

Is this the developer's license you reference?

Did you have an eval license previously? Can you post what

$ tarantella license list

shows?

martti pitkanen wrote:

> Hi,

> After adding the 1 user eval license, all kindds of clients report the

> license is used up.

> Array manager reports 0 Emulator & Webtop sessions.

> /tarantella license list

> reports the 1 user license correctly

> Cold boot of Tta host (SuSE 9.2) does not help.

>

> thanks, martti

>

>

Carmelo at 2007-7-4 18:52:47 > top of Java-index,Desktop,Sun Secure Global Desktop Software...
# 2

Yes, I had eval license install earlier,

s-g like 22 days was left from the trial period.

Then I got an email from dowloads@tarantella.com, which included 1 user

Enterprice license and this license code:

license list:

Installed license keys:

ADARP-ETYJA-NDCJO-RLMVN-MZMZQ:

- Secure Global Desktop Base Component

- UNIX Connectivity

- Mainframe Connectivity

- Windows Connectivity

- AS/400 Connectivity

- Security

- Advanced Load Management

- Directory Services Integration

- Portal Integration

- Activation - Tarantella Secure Global Desktop Enterprise Edition (7-day

lease)

- 1 users

Carmelo wrote:

> Is this the developer's license you reference?

> Did you have an eval license previously? Can you post what

> $ tarantella license list

> shows?

> martti pitkanen wrote:

> > Hi,

> > After adding the 1 user eval license, all kindds of clients report the

> > license is used up.

> > Array manager reports 0 Emulator & Webtop sessions.

> > /tarantella license list

> > reports the 1 user license correctly

> > Cold boot of Tta host (SuSE 9.2) does not help.

> >

> > thanks, martti

> >

> >

marttipitkanen at 2007-7-4 18:52:47 > top of Java-index,Desktop,Sun Secure Global Desktop Software...
# 3

Martti,

The 1 user license that we are providing is a Named User license. So

only one user will be able to login for the duration of the 7 day lease.

If you are trying to access the server as a different user than the

original user that logged, then you will get a message that all licenses

are used up.

See Concurrent & named user license section in

http://www.tarantella.com/documentation/sgd/ee/4.0/help/en-us/base/standard/lic ense_enforcement.html

Regards,

martti pitkanen wrote:

> Yes, I had eval license install earlier,

> s-g like 22 days was left from the trial period.

>

> Then I got an email from dowloads@tarantella.com, which included 1 user

> Enterprice license and this license code:

>

> license list:

> Installed license keys:

> ADARP-ETYJA-NDCJO-RLMVN-MZMZQ:

> - Secure Global Desktop Base Component

> - UNIX Connectivity

> - Mainframe Connectivity

> - Windows Connectivity

> - AS/400 Connectivity

> - Security

> - Advanced Load Management

> - Directory Services Integration

> - Portal Integration

> - Activation - Tarantella Secure Global Desktop Enterprise Edition (7-day

> lease)

> - 1 users

>

> Carmelo wrote:

>

>

>>Is this the developer's license you reference?

>

>

>>Did you have an eval license previously? Can you post what

>

>

>>$ tarantella license list

>

>

>>shows?

>

>

>>martti pitkanen wrote:

>>

>>>Hi,

>>>After adding the 1 user eval license, all kindds of clients report the

>>>license is used up.

>>>Array manager reports 0 Emulator & Webtop sessions.

>>>/tarantella license list

>>>reports the 1 user license correctly

>>>Cold boot of Tta host (SuSE 9.2) does not help.

>>>

>>>thanks, martti

>>>

>>>

>

>

>

>

Carmelo at 2007-7-4 18:52:47 > top of Java-index,Desktop,Sun Secure Global Desktop Software...
# 4

After installing the named user license, nobody has been able to access

Tta 4 a single time.

So I have no idea, who that "named user" is in our company.

On the other hand, we have purchased 20 user licenses for Tta 3.2 a couple

of years ago. And one day it ceased working, possibly bacause I downloaded

updates for my SuSE 8.2. I have no idea whether I can utilize my licenses

for upgrade at all.

Carmelo wrote:

> Martti,

> The 1 user license that we are providing is a Named User license. So

> only one user will be able to login for the duration of the 7 day lease.

>If you are trying to access the server as a different user than the

> original user that logged, then you will get a message that all licenses

> are used up.

> See Concurrent & named user license section in

>

http://www.tarantella.com/documentation/sgd/ee/4.0/help/en-us/base/standard/lic ense_enforcement.html

> Regards,

> martti pitkanen wrote:

> > Yes, I had eval license install earlier,

> > s-g like 22 days was left from the trial period.

> >

> > Then I got an email from dowloads@tarantella.com, which included 1 user

> > Enterprice license and this license code:

> >

> > license list:

> > Installed license keys:

> > ADARP-ETYJA-NDCJO-RLMVN-MZMZQ:

> > - Secure Global Desktop Base Component

> > - UNIX Connectivity

> > - Mainframe Connectivity

> > - Windows Connectivity

> > - AS/400 Connectivity

> > - Security

> > - Advanced Load Management

> > - Directory Services Integration

> > - Portal Integration

> > - Activation - Tarantella Secure Global Desktop Enterprise Edition (7-day

> > lease)

> > - 1 users

> >

> > Carmelo wrote:

> >

> >

> >>Is this the developer's license you reference?

> >

> >

> >>Did you have an eval license previously? Can you post what

> >

> >

> >>$ tarantella license list

> >

> >

> >>shows?

> >

> >

> >>martti pitkanen wrote:

> >>

> >>>Hi,

> >>>After adding the 1 user eval license, all kindds of clients report the

> >>>license is used up.

> >>>Array manager reports 0 Emulator & Webtop sessions.

> >>>/tarantella license list

> >>>reports the 1 user license correctly

> >>>Cold boot of Tta host (SuSE 9.2) does not help.

> >>>

> >>>thanks, martti

> >>>

> >>>

> >

> >

> >

> >

marttipitkanen at 2007-7-4 18:52:47 > top of Java-index,Desktop,Sun Secure Global Desktop Software...
# 5

You can use

$ tarantella license status

$ tarantella license query --users

to find out info about your user and who the "named user" is.

For your 3.2 licenses, you can register your company and licenses on

https://custcentral.tarantella.com

Then follow the directions for creating an array and copy/paste the

output of

$ tarantella license list

Customer Central will then be able to tell you if you have the Right to

Upgrade or if you need to purchase upgrade licenses. You will not be

able to use the 3.2 license on 4.x server.

Thanks,

martti pitkanen wrote:

> After installing the named user license, nobody has been able to access

> Tta 4 a single time.

> So I have no idea, who that "named user" is in our company.

> On the other hand, we have purchased 20 user licenses for Tta 3.2 a couple

> of years ago. And one day it ceased working, possibly bacause I downloaded

> updates for my SuSE 8.2. I have no idea whether I can utilize my licenses

> for upgrade at all.

>

>

> Carmelo wrote:

>

>

>>Martti,

>

>

>>The 1 user license that we are providing is a Named User license. So

>>only one user will be able to login for the duration of the 7 day lease.

>>If you are trying to access the server as a different user than the

>>original user that logged, then you will get a message that all licenses

>>are used up.

>

>

>>See Concurrent & named user license section in

>

>

> http://www.tarantella.com/documentation/sgd/ee/4.0/help/en-us/base/standard/lic ense_enforcement.html

>

>

>>Regards,

>

>

>>martti pitkanen wrote:

>>

>>>Yes, I had eval license install earlier,

>>>s-g like 22 days was left from the trial period.

>>>

>>>Then I got an email from dowloads@tarantella.com, which included 1 user

>>>Enterprice license and this license code:

>>>

>>>license list:

>>>Installed license keys:

>>>ADARP-ETYJA-NDCJO-RLMVN-MZMZQ:

>>> - Secure Global Desktop Base Component

>>> - UNIX Connectivity

>>> - Mainframe Connectivity

>>> - Windows Connectivity

>>> - AS/400 Connectivity

>>> - Security

>>> - Advanced Load Management

>>> - Directory Services Integration

>>> - Portal Integration

>>> - Activation - Tarantella Secure Global Desktop Enterprise Edition (7-day

>>>lease)

>>> - 1 users

>>>

>>>Carmelo wrote:

>>>

>>>

>>>

>>>>Is this the developer's license you reference?

>>>

>>>

>>>>Did you have an eval license previously? Can you post what

>>>

>>>

>>>>$ tarantella license list

>>>

>>>

>>>>shows?

>>>

>>>

>>>>martti pitkanen wrote:

>>>>

>>>>

>>>>>Hi,

>>>>>After adding the 1 user eval license, all kindds of clients report the

>>>>>license is used up.

>>>>>Array manager reports 0 Emulator & Webtop sessions.

>>>>>/tarantella license list

>>>>>reports the 1 user license correctly

>>>>>Cold boot of Tta host (SuSE 9.2) does not help.

>>>>>

>>>>>thanks, martti

>>>>>

>>>>>

>>>

>>>

>>>

>>>

>

>

>

Carmelo at 2007-7-4 18:52:47 > top of Java-index,Desktop,Sun Secure Global Desktop Software...