User Services in view menu

am getting error while adding the services to user.

- i have imported all roles, services, profiles into LDAP server

- Registered those services and roles at organization level

- Imported user data into LDAP server. user profile already has sunportaldesktopperson and other required objectclasses

- I can login into user portal desktop sucessfully.

But here is the problem:

In AM admin console, if i add any new service to user it will be not showing in the view menu. Also the predefined services like portaldesktopservice also not displaying.

But if create any new organization and users from AM console, i can able to add and see the services in User's View Menu. Here is the error i am getting in the amConsole debug files:

WARNING: UMUserViewModelImpl.getServicesForUser

com.iplanet.am.sdk.AMException: Unable to get service object classes

at com.iplanet.am.sdk.AMServiceUtils.getServiceObjectClasses(AMServiceUtils.java:2 95)

at com.iplanet.am.sdk.AMObjectImpl.getAssignedServices(AMObjectImpl.java:209)

at com.iplanet.am.console.user.model.UMUserModelImpl.getServicesForUser(UMUserMode lImpl.java

:669)

at com.iplanet.am.console.user.model.UMUserViewModelImpl.getServicesMenu(UMUserVie wModelImpl

.java:96)

at com.iplanet.am.console.user.UMUserViewBeanBase.getShowMenuOptions(UMUserViewBea nBase.java

:636)

at com.iplanet.am.console.user.UMUserBaseViewBean.getSubView(UMUserBaseViewBean.ja va:97)

at com.iplanet.am.console.base.AMObjectBase.forwardTo(AMObjectBase.java:115)

at com.iplanet.am.console.user.UMUserNavTiledView.handleHrefUserPropRequest(UMUser NavTiledVi

ew.java:326)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.ja va:25)

at java.lang.reflect.Method.invoke(Method.java:324)

at com.iplanet.jato.view.command.DefaultTiledRequestHandlingCommand.execute(Defaul tTiledRequ

estHandlingCommand.java:182)

at com.iplanet.jato.view.RequestHandlingTiledViewBase.handleRequest(RequestHandlin gTiledView

Base.java:485)

at com.iplanet.jato.view.ViewBeanBase.dispatchInvocation(ViewBeanBase.java:811)

at com.iplanet.jato.view.ViewBeanBase.invokeRequestHandlerInternal(ViewBeanBase.ja va:749)

at com.iplanet.jato.view.ViewBeanBase.invokeRequestHandlerInternal(ViewBeanBase.ja va:769)

at com.iplanet.jato.view.ViewBeanBase.invokeRequestHandler(ViewBeanBase.java:596)

at com.iplanet.jato.ApplicationServletBase.dispatchRequest(ApplicationServletBase. java:772)

Please let me know if anyone came accross similar issue. I appreciate your help.

[2848 byte] By [identity_user] at [2007-11-25 19:18:13]
# 1
Have you posted the same question in Identity alias as well? Have you tried the suggestions I have proposed? If you really wish to resolve this problem, give us your finding will be much useful than posted into another alias. Jerry
jh23093 at 2007-7-3 23:30:12 > top of Java-index,Web & Directory Servers,Portal Servers...
# 2

Hi,

Thanks for suggestions. I have done all these things. I comapred the new org(created from amconsole) and old org (imported from other environment which is working perfectly) but there is no differences in regards ACI, services etc..

regular portaldesktopservice also not appearing in the view menu. again it is showing for all users under ou=people,dc=xx,dc=com(root org) and newly created org (ex: o=TestOrg,dc=xxx,dc=com) from AMConsole. I compared all Services including DAI also. But i didn't see any differences.

Thanks

identity_user at 2007-7-3 23:30:12 > top of Java-index,Web & Directory Servers,Portal Servers...