NMS 4.15 uses ehlo or helo?
We are using NMS 4.15 SP4, and we have found several cases where the server
does not deliver messages to remote sites. We have found that in most cases,
the remote rejecting servers are Sendmail boxes, and they get errors like
these (on the remote server) :
Jul 24 20:35:39 mail-gw sendmail[4758]: NOQUEUE: my.netscape.server.com
[xx.xx.xx.xx] did not issue MAIL/EXPN/VRFY/ETRN during connection to MTA
It seems that our server is starting its SMTP sessions with a HELO command
instead of using EHLO and it is not accepted by some sendmails. Is there a
way to make NMS to use EHLO? It would seem easy, but there is nothing in the
manuals about this.
Any hint will be appreciated, this is a urgent matter.
regards,
E. Robles
Metropolis Intercom
[835 byte] By [
708394] at [2007-11-25 7:19:02]

Hi,
We have experienced this problem (NMS 4.15p3 on HP-UX).
The problem is with the SMTP Client component of Messager Express (The
Webmail component).
Messenger Express *doesn't* support Extended SMTP correctly and doesn't
fall back to SMTP correctly when talking to MTA's which don't support ESMTP.
We raised this with iPlanet Support, they have acknowledged the problem but
are not offering a solution.
Note, this is only a problem with the Webmail component (MSHTTPD) of NMS
4.15.
The MTA component (SMTPD) doesn't have any problems with ESMTP/SMTP fall
back.
In our case, the solution was to place an intermediate MTA (NMS 4.15)
between the boxes running MSHTTPD and the outside world. (A expensive brute
force solution with some *very* odd configuration, but it solved the problem
for our customer)
Cheers,
Barrie Hall
Senior Solution Architect,
Hewlett-Packard Consulting
barrie_hall@hp.com
barrieh@linuxaustralia.com (home)
"Eulogio Robles P." <erobles@mi-mail.cl> wrote in message
news:9jl6v7$4cj2@secnews.netscape.com...
> We are using NMS 4.15 SP4, and we have found several cases where the
server
> does not deliver messages to remote sites. We have found that in most
cases,
> the remote rejecting servers are Sendmail boxes, and they get errors like
> these (on the remote server) :
>
> Jul 24 20:35:39 mail-gw sendmail[4758]: NOQUEUE: my.netscape.server.com
> [xx.xx.xx.xx] did not issue MAIL/EXPN/VRFY/ETRN during connection to MTA
>
> It seems that our server is starting its SMTP sessions with a HELO command
> instead of using EHLO and it is not accepted by some sendmails. Is there a
> way to make NMS to use EHLO? It would seem easy, but there is nothing in
the
> manuals about this.
>
> Any hint will be appreciated, this is a urgent matter.
>
> regards,
>
> E. Robles
> Metropolis Intercom
>
>
708394 at 2007-6-29 17:56:08 >
