For some reason, when I set up NetMail and NetMailLite to use our iMS mail
server, I can only receive mail. When I try to send mail it gives me an
error popup that tells me to seek technical assistance.
I know our mail server is not the problem, because we can send email just
fine through other clients and the web-based email. Any ideas?
Thanks,
Matt
Its hard to say what could be the problem without looking at further details
but one thing you can do is enable netmail debugging
The command is:
echo '<iwt:Att name="iwtNetMail-debug"><Val>message</Val></iwt:Att>' |
ipsadmin change component iwtNetMail /dev/stdin
What the above is enable debugging for netmail by changing the attribute for
iwtNetMail-debug to message. Make sure ips.debug in platform.conf is also set
to message and you would need to restart the server.
Look at the iwtNetmail logs for potential errors that gives more information
...
Karthik !
Matthew Shull wrote:
> For some reason, when I set up NetMail and NetMailLite to use our iMS mail
> server, I can only receive mail. When I try to send mail it gives me an
> error popup that tells me to seek technical assistance.
>
> I know our mail server is not the problem, because we can send email just
> fine through other clients and the web-based email. Any ideas?
>
> Thanks,
> Matt
Do you have iMS configured to require SMTP authentication? NetMail does not
support that feature.
Another way to debug the problem is to snoop the connection between the iPS server
and the mail server. While logged in as root on the iPS server, run:
snoop -o /tmp/sn.out mailserver port 25
where "mailserver" is the name of your SMTP server. Then trying sending a message.
Then "Ctrl-C" out of snoop and run:
snoop -i /tmp/sn.out -x0
and you will see all of the interactions between the NetMail servlet and the mail
server. This should give a clue as to why the mail is not being sent.
Tom
