imap service stopping at random
Hi,
We're running NSMS 4.15 on WinNTAS v4 sp6a. Every once in a while the imap service will exit. Nothing in the NT event logs or the NS IMAP logs. I set the logging mode to debug and there doesn't appear to be any more information in the log than before. The problem seems to not be related to load as it has happened at various times of the day (and night). Support has told us to reconstruct the mail folders which I did on Sunday with imap, pop, smtp, and http all off. Only store was running. On Tuesday the service stopped in the middle of the morning.
Any ideas out there?
tia, al
[621 byte] By [
708697] at [2007-11-25 7:09:42]
Hi!
I hade the same problem with IMAP. It seems that some mailbox has problem. One message in inbox or other folders could be case of problem.
1- If you look at the log files you can find account, which has problem. Normally, account before the message ?Messaging Server IMAP4 4.15 ? starting up? in the log file.
2- Log on with this account and find out the mail folder (inbox, sent box or other) that makes IMAP goes down. If inbox has problem the server goes down when you log on or synchronize the inbox.
3- Find out which message has problem. You may create a new folder and move the messages there to find out the problem message. Delete the problem message and run reconstruct for folder.
708721 at 2007-6-29 17:41:28 >
