Compaq machines and Java Plug-in 1.2.2

We have installed the Java Plug-In v1.2.2 on an IBM, Dell, and Compaq machines. The os on all 3 machines is Windows 2000. Our Java applet runs fine on the IBM and Dell machines. The applet does not run at all on the Compaq machine, even though it has the same Windows 2000 image as the other machines. Instead of getting the 'Loading Java Applet...' gray box on the Compaq machine, we get a white window where nothing happens.

Has anyone seen this type of behavior before? I'm not trying to make Compaq look bad, but it seems to be consistent (we've tried this on several Compaq machines). What can I check/change? It looks like the applet is not even getting loaded at all.

Thanks,

Van Williams

[738 byte] By [vw5342] at [2007-9-26 14:35:29]
# 1

Hi

Just a guess, but earlier versions of the plug-in seemed to have troubles with hardware graphics acceleration in Swing applets for example. You could try varying the extent of hardware graphics acceleration (under Control Panel, Display, advanced?) and see if it helps.

Regards

Matthew

hrpmrl at 2007-7-2 16:29:47 > top of Java-index,Desktop,Deploying...
# 2
Matthew,thanks for your response. We've also tried this with v1.3.1 and get the same results. I tried your idea this morning of changing the hardware graphics acceleration... still no luck.Thanks,Van Williams
vw5342 at 2007-7-2 16:29:47 > top of Java-index,Desktop,Deploying...
# 3

Hi again Van

Is anything showing up in the Plug-In console to indicate how far through the loading process things are going?

Also, is the problem occuring with any Plug-in applet, or just the particular one you mention.

You could also try some of the applets at http://www.agmodel.net/MetBroker (all Swing-based and Plug-in requiring) to see if the problem is related to a one particular applet or the Compaq setup in general.

Is there any difference in the amount of memory between the machines?

I guess you've tried all these kind of things, I'm just clutching at straws here.

Regards

Matthew

hrpmrl at 2007-7-2 16:29:47 > top of Java-index,Desktop,Deploying...
# 4

We determined that the problem was with the version of IE that was running. The version that was on all of the failing machines was IE 5. All machines that didn't fail were 5.01 SP1. All machines we have used for testing have been upgraded to 5.01 SP1 or SP2.

Thanks,

Van Williams

vw5342 at 2007-7-2 16:29:47 > top of Java-index,Desktop,Deploying...
# 5
That's useful information - thanks for the follow up and glad you got it solved.Matthew
hrpmrl at 2007-7-2 16:29:47 > top of Java-index,Desktop,Deploying...