Getting Started Errors

1055 byte By henington at 2007-11-26 8:04:36
Im having some difficulty. I've installed Fedora Core 4 on a virtual server platform for testing and I have installed SGD just fine.This invironment is at home, behind a linksys router. I've set the webserver on port 81.I have tried all port forwarding, and even set the SGD server to be in ...

platform

199 byte By jitterson at 2007-11-26 8:04:37
can someone please tell me how to ascertain what version (if any) of Java is installed in a WinXP platform? Browser or desktop? Jitter Son http://www.hitechcompanylinks.com

huge CPU usage

428 byte By Zainab at 2007-11-26 8:07:19
I am working on dual processor v490 with 8 Gig RAM.I recently upgraded from SGD 4.20.909 to SGD 4.20.959 and what I notice is that for the same number of users SGD 4.20.959 uses up more CPU processing.The process "ttaxpe" owned by ttasys which used up about 24% of the CPU processing consistant ...

Need version 909

209 byte By zeevf at 2007-11-26 8:10:12
Hi,I upgraded to 959 and I have problems with it.I would like to go back now and the packages are not availble now on Sun web site.Any idea how do I get 909 packages ?Thanks.

Raw printing

259 byte By Camiy at 2007-11-26 8:10:50
tta 3.2 on Linux RH 7.3App. server: Aix5.1when I print a pcl file on tta_printer , pcl file is midified by tarantellaand the print is wrong. How I can send a file on local printer withany change ?ThanksCAMILLO.

application errors

327 byte By bigd41 at 2007-11-26 8:17:38
I changed my IP address on my server and in secure global desktopbut when i go and try to launch anything I get this errorLaunch failed.Application: .../_ens/o=Tarantella System Objects/cn=Array ManagerFault Code: Server.ServerDisabledFault String: Server is disabledon ...

Keep client in Home Directory

433 byte By dfharwel at 2007-11-26 8:25:30
Any one have ideas as to how to "lock" limit linux system file system browsing from applications interfaces.We tried a few ideas - 1) rbash - creates issues with the exec function, setting systems into KDE kiosk mode works well with integrated kde applications, not so well for others. 3) Jail - ...

SGD version 4.3

181 byte By dfharwel at 2007-11-26 8:25:31
Just read the release notes on 4.3 - anyone have an idea of where to access. Access the download menu from Solaris 10 menu appears as if the SGD desktop menu item is removed.

Windows Terminal Services

108 byte By ericken992000 at 2007-11-26 8:26:09
Do I need to purchase the windows terminal server lincese to enable connecting to the windows server?

JServer error

920 byte By gorwell at 2007-11-26 8:29:38
hi all, got problem with JServer on Solaris:Starting Secure Global Desktop server (version 4.20.959). Please wait...2006/07/05 11:47:49.089 (pid 1477)server/server/error#1152092869090Sun Secure Global Desktop Software (4.2) ERROR:JServer error: com.sco.tta.server.server.JServerError: Error ...

pkcs11_softtoken: Cannot create keystore.

459 byte By gorwell at 2007-11-26 8:31:31
hi all,it seems to me after installation that all is just fine, but sgd doesn't work. even after restart (tarantella webserver stop and tarantella stop --kill) and back tarantella start, in netstat I can see that the ports are up, but with tarantella status I got NOT ACCEPTING CONNECTIONS.in ...

Poor performance for full screen desktop

446 byte By zeevf at 2007-11-26 8:34:49
Hi,Full screen desktop ( displayed as Kiosk ) of Linux with gnome ( I believe it's the same for all window managers ) is poor ( even with command as ls you see the delays ).It happens on the local network. Connection to the application server is SSH. SGD server - Solaris 10 , Sun Fire 280. ...

Installation

15465 byte By GXSean at 2007-11-26 8:35:32
Hello, I have Tarantella installed on Red Hat Linux 4, version 4.20.909.I can get to the webpage, no problem. But when I choose to "Log inLog in to Sun Secure Global Desktop."I receive the following :"Web Service Request FailedThe following fault was returned from the web service call:Code ...

Password expired message not prompt when login

346 byte By Clicky at 2007-11-26 8:44:00
I have installed SGD 4.2 on my Fedora Core 3 system. And the login authentication of SGD was set to ENS & Unix Group. PAM 0.77 was also installed. I created a user named test with expiry day. When I tried to login linux on terminal, I got the warning message. But I couldn't when I login ...

SGD 4.2 pdf printing

690 byte By Jasns at 2007-11-26 8:45:23
Hi allI have SGD running on Suse 9 Server. I have a Solaris 10 sparc as an app server and a windows xp client with acrobat reader 7.0.8.From the XP client i access solaris through a confired vt420 char app. I do# cd /opt/tarantella/bin# ./lp -d tta_pdfprinter /etc/hostsThe document gets queued ...

SGD 4.2 pdf printing from vt420

423 byte By Jasns at 2007-11-26 8:50:26
Hi allI connect to an app server using a VT20 char application. If i do:# cd /opt/tarantella/bin#./lp -d tta_pdfprinter /etc/hostswhen the print job reaches an XP client, acrobat reader opens and says that there are no pages in the document.If i print to the tta_printer, it prints ok.So, how ...

SGD hangups

375 byte By justauser at 2007-11-26 8:53:20
Running SGD 4.2_959 on Solaris 10 X86. Client is Windows XP SGD.Frequently, generally it only takes about 2-3 minutes of use, while using Firefox 1.5 or 1.5.4, the ttapxe process freezes and consume lots of processor time.I have to kill it and lose the session.Anyone else having the ttapxe ...

webtop/native client

241 byte By gorwell at 2007-11-26 8:56:36
hi folks,what are actually the differences between login in ~/sgd or ~/tarantella or in the native client? I can see the obvious visual differences, but what about required resources, bandwidth and so on?thanks-ph

tarantella seamless windows problem

501 byte By jwdvd at 2007-11-26 8:59:24
Hi there,I am trying to set up seamless windows, everything is set as it should be yet it still fails to work...windows 2003 terminal serverSun Secure Global Desktop Enhancement Module is installed on the serverThe Windows application object is configured for RDP and to use a seamless ...

Failing to start any Application : Server.ServerDisabled

3127 byte By lweberru at 2007-11-26 9:01:13
Hi,after a network failure I had to re-join my sgd array (cause the array was automatically split). Now I am getting for every of my 1500 Application Objects the following error message on a users the webtop:ErrorLaunch failed.Application: .../_ens/o=TDS/ou=IT Outsourcing/cn=Standard ...

Tarantella/Outlook New Email Notification

763 byte By Tarantellauser at 2007-11-26 9:04:55
We're running SGD Enterprise Edition with a number of Microsoft and non-Microsoft applications. I've noticed that when I'm logged into Outlook through Tarantella and running a different application through Tarantella, I don't get my Outlook notifications when I receive new emails. If I ...

Connecting to AS 400 via 5250 Emulator Session

560 byte By lweberru at 2007-11-26 9:05:02
Hi,I am trying to connect to an as400 server via the sgd 5250 enhancement package.I created an testobject where i specified the hostname of the as 400 server and set the port to 23/tcp.Now I tried to start the application as webtop or independent application but getting both times an ...

linux sgd plugin fails to install

442 byte By loki1234 at 2007-11-26 9:06:21
Having consistent problems getting the linux plugin to install from the sgd server. The .tarantella directory is created, but the ttatcc binary is not installed. I can install the ttawebtop, but this does not provide the desired functionality with the Firefox and Mozilla browsers. My linux ...

looking for tarantella customer central

192 byte By zzmax65 at 2007-11-26 9:06:41
I'm going to upgrade my SGD-EE 3.42, but I cannot find the Tarantella Customer Central (https://custcentral.tarantella.com/), does anyone know where it has been moved?Thanks Max

Security Pack Problem

759 byte By CISAG at 2007-11-26 9:13:38
We have a 4.2 Tarantella System on a Fedora Core4. Tarantella works in standard mode fine. Now i install the Security Pack. I generate a X509 Certificate with the following command:openssl genrsa -des3 -out pass.key 1024openssl rsa -in pass.key -out server.keyopenssl req -new -key server.key ...

LDAP authentication login breaks Applicaion pane

1280 byte By jondriscoll at 2007-11-26 9:15:46
Hi there all.I have an installation of SSGD (4.20.909) on SPARC Solaris.Users can log in using UNIX authentication, and ENS auth.When I try to use LDAP to authenticate, they are able to log in, but the applications panel displays the following error:Web Service Request FailedThe following fault ...

No keyboard input

506 byte By Christof.Bodner at 2007-11-26 9:28:13
Hi!I am using Secure Global Desktop Native Client on two computers with Kubuntu 6.06 installations. One is working flawlessly but at the other I am not able to enter the password via keyboard. So what's the problem?$ ttwebtop -versionX does not support localeCannot set input modifiersWarning: ...

Console connection to Windows Console via RDP

276 byte By remold at 2007-11-26 9:28:15
RDP 5.2 has the option of connecting to the console of a Windows Terminal Server. Is this also possible from SGD?There is no option for the console connection for /opt/tarantella/bin/bin/ttatscSGD version is 4.2Thanks in adavance,Remold Krol

SGD: How create Appl. to login in other server ?

605 byte By spersant at 2007-11-26 9:34:53
Hi everyone,I am testing SGD, and I installed it in a Solaris 10x86.I have a Sun Ultra 10 running Solaris 5.6 and we have an application there that we need to acces, but this application needs a special user to load all the environment to work.I made an application to try to get the login ...

Secure Global Desktop password can not set expired

258 byte By pwng0001 at 2007-11-26 9:40:09
I am using Secure Global Desktop 4.2 on Fedora Core 3. I had set the password expire period to one month. However Secure Global Desktop let me login to system without prompt me to change password or refuse my login.How could I fix the problems?

Error code: 17

278 byte By Rajnish at 2007-11-26 9:41:12
We are getting following problem when we click on published application in SGD 4.2"Couldn't start application. Please inform an Administrator. Error code: 17 Details: javax.naming.NamingException"Please help.regardsRajnish kumar

Session wont disconnect when user loses connection.

858 byte By stefanr at 2007-11-26 9:43:16
Hello all, We have the following problem. The user logs in via the native client and starts his application. Everything work fine. The problem is when he loses connection (ISP issues, PC crash, etc). The tarantella server does not realize he is gone. I tested this myself, started an application ...

SOAP Fault Invalid connection cookie.

363 byte By SAnders at 2007-11-26 9:45:06
My user, (Firefox 1.5 Windows XP) gets often a Dialog Box:title: "SOAP Fault -Secure Global Desktop client"Text:"The following SOAP Fault was recieved from the server:Invalid connection cookie.Please contact your Secure Global Desktop administrator." (Thats me!)Button: "Ok"How can I help ...

Change WWW server port number?

338 byte By Misc_Screen_Name at 2007-11-26 9:46:40
How do you change the port number the web server listens on?I had it set to 8888, but after the upgrade to 977, it's gone back to 80 for some reason. Editing httpd.conf gets the webserver to listen on 8888, but going to sgd results in a connection error, so there's another setting somewhere ...

Tarantella 4.20.977 hangs on Sparc Solaris 10

771 byte By morozzovl at 2007-11-26 9:53:07
Hi,I recently upgraded from version 4.20.909 to 4.20.959 and, finally, to version 4.20.977. Since version 4.20.959 migration I experienced unexpected hangs on ttassl - that I currently have on .977 - that I never had on .909 version.I upgraded Solaris to latest cluster fix available for Solaris ...

Can't login as Administrator after install

447 byte By anderscooter at 2007-11-26 9:53:26
I have just installed SGD 4.2 and I cannot login as Administrator with my root password. I am using RHEL 4 (running on VMWare) and have installed two times with the same result. When I login with username "Administrator" and the root password I get the error message "invalid credentials". I am ...

Can't Login with the User Administrator or the User root

263 byte By mariogamboa at 2007-11-26 9:53:34
Today i Download the tarantella secure global desktop version 4.2.977 when finish say i can login with the username Administrator and the password of root but i can login only give me again the windows to enter username and password what can i do with this

Upgrading SGD Server from 4.20.959 to 4.20.977 fails

635 byte By matthias.michl at 2007-11-26 9:54:59
Dear @llI have tried to upgrade my SGD Server from 4.20.959 to 4.20.977 and after the "preparing section" I permanently get an error message on some hundred files saying that the files from install of tta-4.20-977 conflict with file from package tta-4.20-959 like in my example shown below:"file ...

session failed : The terminal services license is invalid

407 byte By SGD_Dan at 2007-11-26 9:59:41
Hi,I have one user who receive this message(session failed : The terminal services license is invalid) , all other user work ok.When the same user try on other desktop he works fine. I try to delete all cache, cookies on the desktop, i try the "tarantella tscal free" command but the problem is ...

Which is the correct version? 4.20.977 or 4.20.983

926 byte By m3system_marcelo at 2007-11-26 10:04:22
Recently Sun release a new SGD version 4.20.977 and it is avaliable in public download area. http://swforum.sun.com/jive/thread.jspa?threadID=105423&tstart=0But in the documentation have the description Fixes for the version 4.20.983 ...

New build of SGD v4.20 (4.20.983) - Available for download

198 byte By AKAErnie at 2007-11-26 10:06:31
Addresses the following issues:Expired signing certSpinning ttaxpe processes Missing /etc/pam.d/tarantella file http://www.sun.com/download/products.xml?id=43321db9

SGD 4.2 Printing

462 byte By Camiy at 2007-11-26 10:07:49
Hi all,SGD 4.2 on RedHat Es 4.x, lpd is not available (Using CUPS)When I install SGD there are no errors.When I try to print with/opt/tarantella/bin/lp -dtta_printer /etc/hosts I have an error"lp: unable to print file: client-error-document-format-not-supported"Why ? Is a cups problem? How I ...

Protol mismatch error while login into tarantella using LDAP autentication

444 byte By labmarc2001 at 2007-11-26 10:13:07
I run Tarantella on Red-Hat enterprise 3 server. I have about 100 users loging-in to tarantella and once in a while a user get stuck with a popup message from SGD Native Client saying Protocol Mismatch. The user will eventually get through after 3 to 10 login attempts. This only happens when ...

Trying to evaluate - new install, evaluation expired since 1969

635 byte By Oriso_Solutions at 2007-11-26 10:13:17
Hello everyone!I downloaded the latest version on the 15th, finished my install today. /opt/tarantella/bin/tarantella version shows version .983. tarantella license status indicates this:Product: Sun Secure Global Desktop SoftwareMode: EXPIRED Evaluation (end date: 1969/12/31)License ...

File transfer crashes Secure Global Desktop

505 byte By inward at 2007-11-26 10:16:32
My computer runs Win XP Pro, and I connect to a remote server running Windows Server 2000. After connecting to the server, if I try to transfer a zipped file larger than a few KBytes from my computer to the server, the Windows "copying files" screen hangs, and the session crashes, forcing me to ...

Accessing SGD reverse proxied through Sun's Proxy Server 4.x

439 byte By jclingan at 2007-11-26 10:21:49
I have installed SGD successfully in a Solaris 10 zone using SSL access and a self-signed certificate for firewall traversal. This zone is Internet facing.However, I would like to modify the configuration such that I have Sun's Web Proxy Server 4.x in one zone as a reverse proxy to SGD in ...

launching sun java desktop via ssgd

137 byte By NADAV at 2007-11-26 10:22:01
How can I launch Java Desktop directly from ssgd.It is possible? what the application path? and command line? THANKS

SGD cannot using proxy to connect

529 byte By limsc at 2007-11-26 10:22:18
Clients use the proxy server with account authentication method to connect to SGD, but fail with the below error message:Cannot connect to the server host:domain:443The HTTP proxy abcproxy:8080 requires an authentication method not supported by this Secure Global Desktop ...

Maximum number of sessions has been reached

304 byte By SGD_Dan at 2007-11-26 10:25:10
I receive this message in Tomcat server of SGD 4.2.909. Do you know which kind of session are reached ? Where I can find which sessions ?We have the default value of *-maxsessions in config list :cpe-maxsessions: 20execpe-maxsessions: 10xpe-maxsessions: ...

Problems with webtop groups and/or replication

1302 byte By lweberru at 2007-11-26 10:29:37
Hi,i use sgd 4.2 (4.20.909) with to array members. I have the Problem, that the webtop group informations get lost every few hours. And the Users have to set it up again. We have over 1.500 Applications and over 1.500 Servers integrated in our ens. The only error message i get is:- -2006/09/29 ...